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Operations Manager, East Region

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Jones Lang LaSalle Incorporated
Full Time position
Listed on 2026-10-11
Job specializations:
  • Maintenance/Cleaning
    HVAC Tech / Heating Engineer, Maintenance Manager
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What

this job involves:

Responsible for the management and operation of properties and staff as directed by clients and in accordance with Jones Lang LaSalle standards and procedures. Your day-to-day will include:

Facilities Management
  • Provide leadership and direction for the efficient operations and maintenance of all facility electrical, mechanical, structural, and life safety systems
  • Complete quarterly onsite inspections, which require travel to each site
  • Manage, coordinate, and verify all work has been completed to satisfactory standards
  • Utilize vendor management skills to ensure all vendors are delivering to expected service levels
  • Oversee daily operations of sites including setting priorities on work to be performed in collaboration with the Facility Manager
  • Manage the day-to-day performance and coordination of site PM programs
Client Service/Satisfaction
  • Develop and maintain positive client relationships
  • Provide conflict resolution and solution analysis
  • Manage and coordinate work requests with onsite labor
Compliance
  • Provide contract compliance management and quality control
  • Maintain responsibility for JLL Engineering compliance program
Budgeting/Reporting
  • Aid in the preparation of detailed budgets for operations
  • Prepare regular and ad-hoc reports
  • Complete any and all other duties and tasks assigned
Minimum requirements:
  • High School diploma or equivalent
  • 3+ years experience in facility management in either corporate environment or third party service provider, especially in hospitality, restaurant, or commercial kitchen facilities
  • Strong technical knowledge of building systems, data center, UPS, electrical, mechanical, HVAC, refrigeration, and commercial kitchen equipment
  • Experience with MS Office suite and CMMS databases
  • Regular and predictable attendance to support the needs of the business and client
  • Ability to supervise vendor performance or projects during normal and off hours including weekends when necessary
Preferred requirements:
  • College degree
  • 4+ years experience in facility management in either corporate environment or third party service provider, especially in hospitality, restaurant, or commercial kitchen facilities
  • Advanced technical knowledge of building systems, data center, UPS, electrical, mechanical, HVAC, refrigeration, and commercial kitchen equipment
  • Advanced experience with MS Office suite and CMMS databases
  • Strong presentation skills and client relation skills
Location and

Schedule:

Boston Logan International Airport This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position:

–  USD per year

Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –Boston, MA

Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

Some of these benefits include:
  • 401(k) plan with matching company…
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