Building Superintendent - Luxury Residential Property

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Full-Time Manual Labor Boston, MA, US

30+ days ago Requisition

Salary Range: $28.00 To $35.00 Hourly

Mediate Management Company, Inc. is an established and growing property management company with 40 years of experience managing luxury residential buildings and commercial properties throughout the Greater Boston area. We are seeking a dependable, hands-on, and service-oriented Building Superintendent to join our team at a premier luxury residential development.

Our diverse portfolio reflects our commitment to quality, responsive service, and strong communities. As Building Superintendent, you will play an important role in the day-to-day operation of the property, ensuring the building is well-maintained, safe, clean, and welcoming for residents, guests, and visitors. This is an excellent opportunity for someone who takes pride in their work, enjoys solving problems, and wants to contribute to a high-quality residential environment.

Duties include, but are not limited to:

• Serve as the primary on-site contact between the building and Property Manager.
• Maintain a daily log of building activities, maintenance needs, and incidents.
• Coordinate and monitor contractors and vendors performing work on-site.
• Respond promptly to emergencies, maintenance concerns, and tenant service requests.
• Complete and submit daily timecards.
• Monitor security camera systems and review surveillance footage as needed.
• Maintain the cleanliness, appearance, and overall presentation of the property.
• Report accidents, slips, and falls promptly and submit incident reports to the Property Manager.
• Coordinate snow and ice removal to maintain safe access to the property.
• Identify, report, and address building maintenance and repair needs.
• Help ensure building systems and common areas remain safe, functional, and presentable.

• General knowledge of plumbing, heating, electrical systems, carpentry, painting, and routine building maintenance.
• Previous experience in building maintenance, property operations, custodial services, or a similar hands‑on role.
• Ability to perform general repairs, identify maintenance issues, and determine when specialized contractors are needed.
• Experience cleaning and maintaining residential, commercial, or other facilities.
• Strong organizational skills and the ability to work independently with minimal supervision.
• Basic computer proficiency, including Microsoft Outlook and the ability to enter timecards through ADP.
• Effective verbal and written communication skills, including the ability to follow instructions and document building activities.
• Professional and courteous approach to resident concerns, challenging requests, and day‑to‑day interactions.
• Ability to establish positive working relationships with residents, management, employees, contractors, vendors, and the public.
• Dependable, punctual, honest, and proactive, with a strong sense of responsibility and attention to detail.
• Experience overseeing cleaning personnel, security staff, vendors, or contractors is preferred.
• Ability to prioritize multiple tasks, remain calm during emergencies, and work effectively in a busy residential environment.
• Willingness to work outdoors in varying weather conditions, including snow and ice removal from driveways, sidewalks, and steps.
• Ability to lift, carry, or move objects weighing up to 25 pounds without assistance.
• Satisfactory completion of required background and credit checks.

• Competitive hourly compensation of $28.00–$35.00, depending on…