Property Engineer KOA

Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada including a mix of franchised and company-owned parks. Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused and innovative.

General Manager and Assistant General Manager or Operations Supervisor

The Property Engineer (PE) oversees the day-to-day operations of the maintenance and grounds department in support of an OAK property. The PE leads a team of Maintenance Engineers and Groundskeepers to keep the property clean, safe, well-maintained and in good working order. They ensure all maintenance functions, including preventative maintenance are completed in a timely manner and are safety compliant. They also use technical skills to read and interpret technical manuals, blueprints and other documents related to their work.

The PE has a customer friendly attitude with a focus on responding to guest requests and repair needs. They will perform advanced troubleshooting of campground Mechanical, Electrical, and Plumbing (MEP) systems. The PE will train and mentor a diverse group of other engineers and groundskeepers.

• Enforce and follow proper use of the Lockout/Tagout system before performing any maintenance work.
• Oversee and complete maintenance request and repairs in a timely manner and in order of priority.
• Troubleshoot and perform repairs on all types of MEP systems located throughout a campground.
• Assist in the development, maintenance, and execution of a preventative maintenance program.
• Lead and participate in different maintenance or landscaping projects.
• Identify, locate, and operate all shut-off valves for water, equipment, and alarm panels.
• Effectively communicate each day’s activities and problems to the GM or AGM.
• Ensure adherence to quality standards and health and safety regulations.
• Lead the quarterly safety meetings in coordination with the GM or AGM.
• Obtain certifications to meet state and local government regulations.
• Assist the GM in achieving monthly and annual departmental budget requirements.
• Aid GM with hiring and training a diverse team and updating GM on team performance.
• Prepare reports as required, relating to procedures, efficiency, scheduling, attendance, etc.
• Provide great customer service with a focus on improving guest satisfaction.
• Maintains tool and supply inventories.
• Maintain property by following the quality assurance manual under the direction of the GM.
• Foster a work environment that maximizes employee involvement, morale and is dedicated to delivering KOAs Culture, Mission, Values and Goals.
• Directed by GM, monitor and implement the department safety program, which ensures all OAK employees work in a safe and hazard free environment that complies with various local, state, and federal safety requirements.

• Demonstrates strong leadership skills with a professional attitude towards staff.
• Meet property’s target for OSHA and Safety Meeting requirements.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Precise control and adherence to KOA policies of all maintenance and safety programs.
• Contributes to organization success by building competent and diverse teams with a focus on development.
• Meet Quality Assurance standards.

• High School Diploma or equivalent.
• Minimum two years experience in a supervisory or higher role in maintenance or related field.
• Basic knowledge of…