Head of Learning Enabling

Job Description

Job Description

This role is based out of our Boston office.

This is a critical role within our new Talent & Inclusion team founded on our intention to keep building an inclusive and diverse Informa, where we have the talent to match the complexity of the world we operate in and where we Champion the Specialist by connecting ideas, knowledge and people – from all backgrounds - to achieve their full potential whilst helping Informa thrive.

Within Talent & Inclusion is our newly formed Learning & Development team supporting The Campus@Informa – who support Global Support and Informa’s B2B Divisions by increasing colleague capability at scale and empowering our people to engage, learn and grow.

As a key part of the team, you’ll be helping to shape and deliver a learning experience and offer that’s consistent, inclusive and business-led. This team is at the heart of how we grow our people and our business.

The Head of Learning – Enabling is a critical role within The Campus@Informa, responsible for setting the direction, strategy and delivery of learning and skills initially across the Business Operations Pillar. Over time further Pillars may join this portfolio.

This role leads the team responsible for designing, delivering, and evolving the impact these Academies have across our business to ensure high-performing people managers, operational excellence, and functional capability across Informa to support our 50% internal mobility target.

The Operations Pillar builds essential business capability in functional areas such as Onboarding, Business Process Improvement, Financial Literacy & Budgeting, Operational Efficiency, Procurement Fundamentals, Technology, Project Management, Data and Analytical skills.

Reporting to the VP of B2B Learning & Development and working in partnership with senior business and HR leaders, this role ensures all learning is strategically aligned to business priorities, consistently delivered across divisions, and enhanced by our AI-powered learning ecosystem, Elysia. They translate business needs into clear, impactful pillar plans, providing leadership and continuous improvement to their team of Learning Partners and Learning Facilitators to deliver measurable performance outcomes and support colleague growth at scale.

• Conduct regular consultative sessions with HR and business leaders.
• Use data and Elysia-generated insights to anticipate skill gaps and inform pillar development.
• Build long-term partnerships to embed learning into workflows.
• Translate skills needs into a clear, impactful skills and pillar strategy.
• Align learning outcomes with Informa’s “Skills at Scale” ambition and the One Informa strategy.
• Support the delivery of learning that is inclusive, engaging, and globally scalable.

• Conduct monthly reviews and performance check-ins with direct reports.
• Foster a high-performance culture that values creativity, agility, and inclusion.
• Collaborate with the VP to shape pillar roles and structures as needed.
• Upskill team members to use AI to co-create learning plans and generate role-relevant practice scenarios.

• Engage in the wider T&I strategy acting as the learning expert and potential delivery support e.g. Onboarding, Career Support, Talent, Leadership and Succession.
• Lead the co-creation of full skills learning pathways with Partners and Facilitators.
• Ensure each programme integrates AI-supported elements (e.g., pre or post activities).
• Champion digital, blended, and experiential formats for modern learner preferences.
• Deliver a minimum of 10 hours of strategic or senior level learning sessions monthly.
• Embed Elysia within every step of pillar design: use for prompt generation, content curation, and performance support and diagnostics.

• Manage pillar budget allocations, track ROI of training programmes.
• Ensure system integrations (e.g., Absorb LMS, MyTalent) are optimized through the support of the Campus Technology & Data Lead.
• Approve the implementation of learning events and digital programmes globally.
• Own and…