Head of Learning, Enabling

Overview

Company:
Informa. We are an international business connecting specialists with knowledge through live and on-demand events, digital and data-driven services and academic research. We employ over 14,000 colleagues across 30 countries and are part of the UK’s FTSE 100. Global Support provides expert guidance and hands-on support across functions to help brands serve customers and drive business success.

Role location: based out of our Boston office.

This is a critical role within our Talent & Inclusion team, focused on championing the Specialist by connecting ideas, knowledge and people from all backgrounds to achieve potential and help Informa thrive. The Learning & Development team supports The Campus@Informa, helping Global Support and Informa’s B2B divisions by increasing colleague capability at scale and empowering people to engage, learn and grow.

The role is part of the team that shapes and delivers a learning experience that is consistent, inclusive and business-led, enabling growth for people and the business.

The Head of Learning - Enabling role sets direction, strategy and delivery of learning across the Business Operations Pillar, with potential to add more Pillars over time. This role leads a team responsible for designing, delivering and evolving the impact of the Academies to ensure high-performing managers, operational excellence and functional capability to support a 50% internal mobility target.

The Operations Pillar builds capability in areas such as Onboarding, Business Process Improvement, Financial Literacy & Budgeting, Operational Efficiency, Procurement Fundamentals, Technology, Project Management, Data and Analytical skills.

Reporting to the VP of B2B Learning & Development and partnering with senior business and HR leaders, this role ensures learning aligns to business priorities, is consistently delivered across divisions, and is enhanced by our AI-powered ecosystem, Elysia. It leads a team of Learning Partners and Learning Facilitators to deliver measurable performance outcomes and scale colleague growth.

Strategic Leadership

• Conduct regular consultative sessions with HR and business leaders.
• Use data and Elysia-generated insights to anticipate skill gaps and inform pillar development.
• Build long-term partnerships to embed learning into workflows.
• Translate skills needs into a clear, impactful skills and pillar strategy.
• Align learning outcomes with Informa's "Skills at Scale" ambition and the One Informa strategy.
• Support the delivery of learning that is inclusive, engaging, and globally scalable.

Team and Performance Management

• Conduct monthly reviews and performance check-ins with direct reports.
• Foster a high-performance culture that values creativity, agility and inclusion.
• Collaborate with the VP to shape pillar roles and structures as needed.
• Upskill team members to use AI to co-create learning plans and generate role-relevant practice scenarios.

Programme Management

• Engage in the wider Talent & Inclusion strategy as the learning expert and potential delivery support (e.g. Onboarding, Career Support, Talent, Leadership and Succession).
• Lead the co-creation of full skills learning pathways with Partners and Facilitators.
• Ensure each programme integrates AI-supported elements (e.g., pre or post activities).
• Champion digital, blended, and experiential formats for modern learners.
• Deliver a minimum of 10 hours of strategic or senior-level learning sessions monthly.
• Embed Elysia within pillar design: use for prompt generation, content curation and performance support/diagnostics.

Budget & Operational Oversight

• Manage pillar budget allocations and track ROI of training programmes.
• Ensure system integrations (e.g., Absorb LMS, MyTalent) are optimized with support from the Campus Technology & Data Lead.
• Approve the implementation of learning events and digital programmes globally.
• Own and deliver cross-pillar strategic projects (e.g., Key Colleague or Management programmes, Global Learning Weeks).
• Analyze engagement and completion trends via Power
  
  BI dashboards for continuous improvement.

Key Performance Indicators (KPIs)

• Learning…