Director II, Enterprise Communications, Office CFO and Enterprise Strategy & Innovation

Description

Candidates who live within 50 miles of Boston, MA;
Portsmouth, NH;
Seattle, WA;
Indianapolis, IN;
Columbus, OH; or Plano, TX will follow a hybrid schedule, coming into the office two days per week. Otherwise, this role is remote.

Liberty Mutual’s Global Brand & Communications organization is focused on building, stewarding, and protecting our brand and reputation and helping colleagues feel inspired, connected and informed on the company’s strategy.

The Director II, Enterprise Communications, will partner with the Office of the CFO (Chief Financial Officer) and Enterprise Strategy & Innovation leadership teams to translate strategic priorities into clear, timely, and actionable communications that build trust and reinforce culture and performance objectives. They will develop and execute strategic internal communications plans that are part of broader integrated strategies, including measurement. They’ll lead a small team of strategic communications consultants that bring the strategies to life by executing on high‑impact communications in partnership with team members aligned to businesses and functions across the company, ensuring connectivity and contributing to employee engagement.

The ideal candidate can balance leading the communications deliverables of the consultant team while supporting the integrated communications needs of both the Office of the CFO and Enterprise Strategy & Innovation leadership teams. This role will drive holistic communications strategies within each of the organizations and enterprise‑wide efforts while ensuring alignment with the overarching enterprise strategy.

• Influences the communications strategy for both the Office of the CFO and Enterprise Strategy & Innovation and owns the execution for integrated communications programs originating at the leadership team level.
• Collaborates with senior executives to translate business priorities into strategic communications plans.
• Determines and implements the most effective, efficient, and impactful methods and channels to achieve communication objectives.
• Develops internal communications for the Office of the CFO and Enterprise Strategy & Innovation strategic initiatives including change communications, organizational transformations and related announcements with significant impact.
• Engages with key stakeholders, including Creative, PR, Integrated Marketing and others across the Global Brand & Communications organization to produce and execute integrated communications plans.
• Uses data and insights to think through strategic plans on how to improve, enhance and innovate future communications. Continuously improving and finding opportunities to measure communication effectiveness.
• May work with aligned executives on a tailored executive engagement strategy with key stakeholder groups.

• Bachelor's degree (preferably in Communications or related field). Master's degree preferred. 10+ years of relevant and progressively more responsible communications experience with 5 years in a leadership role.
• Excellent written and verbal communication skills is essential.
• Ability to hone the voice for various C‑level leaders across different mediums.
• Prior experience in financial services/insurance or related industry is preferred.
• Experience with finance communications, including working with finance‑focused partners or clients and demonstrated ability to translate complex financial content and financial results into accessible, user‑friendly, actionable communications.
• Practical knowledge of change management principles, with proven change leadership experience leveraging communications tactics to shift mindsets and behaviors.
• Strong stakeholder management skills and an ability to deliver exceptional client service to executive leadership teams.
• Demonstrated experience managing a communications team in a Fortune 500 company with a global matrixed organization.
• Exceptional program management skills and the ability to organize, plan, and execute enterprise communication strategies. Advanced knowledge of project management concepts, practices and techniques and the ability to promote a team environment.