Regional Advice & Sales Director; US - England

Work Location

Boston, Massachusetts, États-Unis d'Amérique

40

$148,720 - $240,240 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience  compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Soutien à la distribution, Clients et Ventes

The Regional Advice and Sales Director is responsible for driving advice behaviors and sales performance tactics through the execution of TD's signature sales, advice and customer experience program resulting in tangible benefits for shareholders, customers and employees. Success will be measured by a combination of actual scorecard results in metrics such as sales, and customer experience as well as the sales and advice program behaviors directly aligned to those results.

The role has elements of strategy, coaching, training, influence, execution and accountability.

• Aligns to specific geographies and will serve as the primary liaison between assigned geographies, product and distribution partners
• Oversees deployment, adoption, and execution of the advice, sales and customer experience program within their Region and provides ongoing insight and executive level thought leadership to senior retail leaders to drive success in sales and advice behaviors and metrics
• Serves as the conduit for key enterprise initiatives, providing strategic insight from project development to successful field adoption, while consultatively supporting senior retail leaders
• Strategic partner that is responsible for driving advice behaviors, KPIs, and performance outcomes within the assigned region
• Develops and drives the tactics for ensuring all training is complete, behaviors are executed, and results are achieved
• Influences at all levels and in all directions. Influences adoption and execution in the field, and improvements required to drive behavioral results and performance outcomes. Must be able to effectively influence in person and remotely via phone/virtual means, demonstrating effective verbal and written communication skills
• Provides consistent leadership to the team and promotes a culture of on-going feedback /performance accountability and development discussions consistent with TD AMCB culture
• Requires time spent in the field working directly with market leadership, time working to coach and educate retail leaders virtually and in person meetings, and time spent working on projects that drive advice behaviors and performance outcomes
• Contributes to building, modifying, and delivering on all learning/training – including the Be Legendary program. Also responsible for learning completion rates across learning
• Responsible for change management, field engagement, education, upskilling, and sustained executional excellence
• Leads, drives, and develops programs that positively impact the customer and employee experience; at times, consulting as a Subject Matter Expert on various programs/projects
• Influences at all levels and in all directions. Influences adoption and execution in the field, and improvements needed to the program. Must effectively influence in person, via phone and in writing
• Drives adoption of execution of scorecard results via the sales and service program behaviors and routines. Evaluates performance analytics, identifies scorecard gaps, pinpoints root causes related to the critical behaviors, shares key insights and communicates and drives changes required
• Spends 40% of the time in the field directly working with Store Managers, 40% of the time working to coach and educate Leaders via calls and virtual meetings and 20% of the…