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Account Manager

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Union Depot
Full Time position
Listed on 2026-02-24
Job specializations:
  • Management
    Operations Manager, Program / Project Manager
Salary/Wage Range or Industry Benchmark: 75000 - 85000 USD Yearly USD 75000.00 85000.00 YEAR
Job Description & How to Apply Below

Compensation:$75,000.00 -$85,000.00 annual salary (US Dollars)
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program

The Account Manager coordinates and directs the day-to-day campus general maintenance and plant operation and manages community support services related to site educational programming, planning, construction, maintenance, and alteration of equipment, machinery, buildings, and other facilities personally or through delegation to subordinate supervisors. Responsibilities include interviewing, hiring, orientating, and training employees; planning, assigning and directing work; appraising performance reviews; rewarding and disciplining employees;

addressing complaints and resolving problems.

Responsibilities

Core Competencies:

  • Problem Solving - Identifies and resolves problems in a timely manner;
    Gathers information and performs analysis;
    Develops alternative solutions;
    Works well in group problem-solving situations.
  • Cost Consciousness - Works within approved budget;
    Develops and implements cost-saving measures;
    Contributes to profits and revenue;
    Conserves organizational resources.
  • Safety and Security - Observes safety and security procedures;
    Determines appropriate action beyond guidelines;
    Reports potentially unsafe conditions via SWOP’s utilization;
    Uses equipment and materials properly.
  • Adaptability - Adapts to changes in the work environment;
    Manages competing demands;
    Change’s approach or method to best fit the situation;
    Able to deal with frequent change, delays, or unexpected events.

Responsibilities:

  • Provides ongoing communication and reporting of site activity to both the client and ABM senior management.
  • Inspects buildings and grounds and evaluates support services effectiveness and use of space and facilities.
  • Processes all general maintenance requested services and specific assigned PM activities.
  • Directs general maintenance personnel and workers engaged in community support, equipment service, installation and repair, facilities equipment repair, and preventive maintenance. ·
  • Plans, budgets, and schedules facilities modifications including cost estimates, bid sheets, layouts, and contracts for construction and acquisitions.
  • Helps develop long-range plans, conceptual designs, and capital outlay requirements and documentation for buildings and grounds.
  • Formulates and coordinates program specifications, requirements for proposals and contracts, and associated documents.
  • Acts as liaison to public utility, environmental, and energy agencies.
  • Inspects construction and installation progress to ensure conformance to established specifications.
  • Reviews service contracts for compliance with site needs and provides oversight to validate adherence to specifications and quality of deliverables.
  • Assists in the coordination of building space allocation, layout, and communication services.
Qualifications

Education:

  • Bachelor's degree (B.A.) from a four-year college or university; or

Experience:

  • 5-10 years related experience and/or training; or equivalent combination of education and experience.
  • Computers skills including Office 365 with strong ability in Excel and PowerPoint / Outlook Mail; CMMS (Asset Essentials) Software Experience; MS Project or Milestones Simplicity Certificates.

Licenses:

About Us

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world.

ABM:
Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call .

We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to…

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