Supv Mtce - Rapid Transit

The Supervisor of Maintenance will supervise maintenance and engineering staff, and the repair, maintenance, cleaning, and securing of rapid transit and/or light rail vehicles, equipment, and facilities.

• Use analog and digital systems to develop, implement efficient maintenance staffing, and resource plans; implement and monitor preventative maintenance programs; develop time, cost, and quality standards for productivity; and evaluate personnel.
• Remain current with the MBTA safety plan and outlined responsibilities.
• Ensure budgetary goals are met and that all work is performed in a timely and cost-effective manner.
• Participate in recruitment, training, discipline, and promotion of personnel.
• Inspect and ensure that inventory levels, equipment, and facilities are protected in a safe operating condition.
• Assume the duties of the Superintendent as needed.
• Ensure the safety of passengers and employees through the enforcement of MBTA standards and policies.
• Communicate with top management and other departments regarding line activities and problems.
• Drive a company or personal vehicle to visit work sites and assist at emergencies and events, and/or transport crews or equipment as needed.
• Respond to each inquiry, whether from a customer, vendor, or coworker, in a courteous and professional manner.
• Uphold the rights and interests of the MBTA while building and maintaining an effective relationship with employees.
• Assist in the management of a workforce by ensuring the fair and consistent application and strict adherence to the rules, regulations, collective bargaining agreements (if applicable) and policies of the MBTA.

• Perform all other duties and projects that may be assigned.

• Five(5) years of experience in transportation equipment repair and maintenance and/or in the administration of the maintenance and repair of a fleet of transportation vehicles.
• Three (3) years of related experience in a supervisory capacity.
• Effective organizational and analytical skills.
• Ability to use Word, Excel, PowerPoint, MCRS (Railfocus) or similar tracking system, database, People Soft, and Mainframe applications.
• Have excellent customer service and conflict resolution skills.
• Have the ability to provide internal and external customers with a courteous and professional experience.
• Have the ability to supervise and work effectively with an adverse workforce.
• Maintain a valid driver's license.
• Successful applicants must have the English language skills required for the effective performance of the position.