Legal Support Manager

Salary Range: $110K-$130K

Schedule: Full-time | Monday-Friday

Our client, a growing Boston law firm
, is seeking an experienced Legal Support Manager to lead and optimize a high-performing team of Legal Administrative Assistants and Paralegals
. This strategic leadership role focuses on workflow management
, team supervision
, process improvement
, and performance development within a dynamic law firm environment
.

• 5+ years of experience managing Legal Administrative Assistant teams in a law firm or comparable legal services environment
• Prior experience as a Legal Administrative Assistant strongly preferred
• Demonstrated expertise in legal operations management and process implementation
• Experience with document management systems
  , legal accounting software
  , and Microsoft Office Suite
• Strong communication, coaching, and change management skills
• Proven ability to build trust, drive accountability, and develop high-performing teams

• Provide direct supervision and team leadership for LAAs and Paralegals
• Oversee legal workflow management to ensure accurate, high-quality legal documentation
• Lead performance management
  , including evaluations, coaching, mentoring, and ongoing feedback
• Manage department scheduling, PTO approvals, overtime, and coverage planning
• Partner with HR and operations on staffing assignments
  , recruiting, onboarding, and talent development
• Develop and implement process improvements to enhance efficiency and scalability
• Coordinate legal billing training and collaborate with Accounting to streamline billing operations
• Serve as Overflow Coordinator to manage workload distribution across locations
• Support quarterly staff meetings and ongoing organizational development initiatives
• Maintain confidentiality and foster a collaborative, inclusive workplace culture

This organization combines growth with intention, while investing in operational innovation and professional development. Employees are empowered to contribute meaningfully, improve systems, and lead change in a collaborative, forward-thinking environment.

If you are a strategic, people-focused legal operations leader ready to elevate team performance and drive measurable efficiencies, we encourage you to apply today. Take the next step in advancing your legal management career in Boston.

Founded in 1969, John Leonard, a woman-owned business, is the premier staffing choice in Boston and beyond. We provide Temporary/Contract, Direct Hire, Temp-to-Hire, and Payroll services as part of our comprehensive service offerings. John Leonard is an equal opportunity employer committed to representation, belonging, and accessibility in the workplace. All applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.