Property Manager

Overview

Company Description Harvard University offers a vibrant community that advances its world-changing mission, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

Why join Harvard University Central Administration? Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals.

Harvard University Housing & Real Estate Harvard University Housing & Real Estate (HUHRE) is a department within Harvard Campus Services, a multi-department organization within Harvard’s Central Administration. HUHRE supports the University’s educational and research efforts by offering Harvard affiliates housing and real estate services in University-owned properties which are conveniently located, competitively priced, and professionally managed. HUHRE serves as the asset manager for Harvard’s portfolio of commercial spaces and centrally stewarded institutional assets, overseeing leasing and operations of University-owned institutional space for Harvard affiliates and commercial spaces for rent by private retail tenants within the Cambridge and Greater Boston area.

• Leasing, managing, and renewing Harvard-owned housing as well as Harvard offices/institutional spaces, and commercial real estate portfolios.
• Leading community engagement and programming opportunities.
• Managing relationships with external partners and vendors.
• Working within the larger University community to develop and coordinate University-wide policies and strategies.
• Supporting new University housing and real estate development projects across the Cambridge and Greater Boston area.

Harvard University Housing & Real Estate and Harvard Campus Services are committed to cultivating an organization that is diverse, equitable, and inclusive.

Harvard Real Estate (HRE) is a department within HUHRE. The Property Manager (PM) reports directly to the Assistant Director of Operations (ADO) and works as part of a property management team within the HRE Operations Group. The HRE Operations Group consists of three property management teams responsible for a diverse portfolio of buildings totaling 3.3 million square feet located in Allston and Cambridge, MA.

As an HRE Property Manager, the primary responsibilities include day-to-day operations, tenant services, project management and financial support within the assigned portfolio.

Essential tasks of the PM include overseeing core aspects of property management, managing select vendor service providers, and providing exceptional service, supervision of staff, direction, and guidance to staff for tenant communications and lease administration in a fast-paced property management organization.

• Provides day-to-day supervision and direction to the Assistant Property Manager (APM), HRE Property Administrator (PA), Property Operation Assistants (POA) or contracted maintenance vendor in addressing tenant needs and properties.
• Direct the APM, PA, and POAs in providing preventative maintenance and utilize software to manage related maintenance projects and vendor assignments.
• Serve as Project Manager for operating projects (budgets under $300K) and tenant renovation projects.
• Monitor staff performance, including coaching and mentoring, conducting counseling and discipline meetings, and managing 90-day and annual staff performance appraisals.
• Perform payroll duties, including managing requested time off.
• Oversee schedules, ensuring work exceptions are reflected in schedules.
• Participate in interviewing for APMs, PAs and POAs and the orientation of new staff.
• Manage terms and conditions within portfolio leases, including supporting notifications with tenants and ensuring financial obligations are met, providing details to the financial management team for CAM…