Property Manager

Position Summary

The Property Manager (PM) at Pryde, an LGBTQ+ affirming senior community, will have unique and broad in depth general management responsibilities  PM will supervise a site team consisting of administrative, supportive services and maintenance personnel at levels consistent with property resources. In some instances, the PM may be solely responsible for administrative tasks and may also perform supportive service tasks.

The PM will understand programs and services designed by or for LGBTQ people, seniors, and people experiencing housing instability. The PM will ensure Pryde meets all financial goals as identified in the annual budget. The PM will relentlessly pursue full occupancy / collection of rent and optimize rental income following program requirements / market conditions thus being a responsible steward for the success of each property.

The PM will also ensure that all compliance covenants and supportive service requirements are consistently met and that all maintenance tasks are managed professionally, while maintaining a safe work environment. The PM will ensure the integrity of all financial and operations data and systems.

The PM will provide excellent customer service to residents thus encouraging long-term retention. As site leader the PM will demonstrate professional leadership and will support the development and training of those supervised and will diligently pursue their own professional development by fully utilizing the Pennrose Academy.

The PM will report to a Regional Property Manager.

Pennrose, in partnership with LGBTQ Senior Housing Inc., offers 74 brand new LGBTQ+ affirming apartments for seniors 62 and older in the Hyde Park neighborhood of Boston. The 120‑year‑old former William Barton Rogers School is undergoing a historic rehabilitation. Rent‑restricted studio, one‑ and two‑bedroom apartments will be available to households and individuals at various income tiers (30%, 50%, 60%, 80% and 100% of Area Median Income).

Several apartments will be set aside for homeless individuals. The residence boasts modern amenities and is pet friendly. The community hosts two private resident lounges and a sunroom. There is additional space available for large events, a gallery, a resident cinema, classroom space for learning opportunities, and on‑site laundry facilities. Residents also have access to a fitness center.

• Elevators and secured access entry to building
• Courtyard and professionally landscaped grounds
• On‑site supportive services available to all residents, including LGBTQ programming and services
• On‑site professional management team and maintenance with 24‑hour emergency call service

$75,000 – $80,000 per year, depending on experience.

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• Effectively manage rent increases, rent collections and the eviction process
• Consistently market the property to high standards, optimize curb appeal and successfully convert applicant traffic / waitlists to successful residency while meeting all Fair Housing requirements
• Understand all aspects of the affordable housing / market rate program features of the assigned property - optimize the financial and operational performance of the property within this construct
• Proactively manage housing partner subsidy programs /relationships
• Manage accounts receivable, accounts payable and cash to meet all obligations timely
• Monitor utility consumption and related expense - optimize the use of NWP system and responses
• Inspect the property daily - attend to maintenance needs and conditions being mindful of safety
  
  Provide meaningful input to the capital planning process, budget process and examine expenditures for cost savings and efficiencies - share best practices with colleagues
• Ensure team members are on‑boarded effectively, trained, motivated and equipped to be successful stewards of the property
• Manage work orders, preventive maintenance, apartment turns and the leasing of vacant apartment units - all to be done within company policy time frames
• Process re‑certifications, build / manage credible waiting lists for each unit type - anticipate issues impacting occupancy and financial performance -…