Sr Mgr Business Mgmt - Retail Learning Programs & Design

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$115,440 - $186,160 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience  compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Business Management, Strategy & Support

Job Description:

The Retail Learning Programs & Design (RLPD) team is responsible for delivering impactful development & training programs for colleagues within the US Retail Bank. Our team partners with multiple business areas in order to enhance & deliver education to New Hires, Colleagues & Leaders alike. Our Sr. Manager role will lead functional teams to drive execution & ensure alignment with program strategy.

The Senior Manager, Business Management oversees and leads a large and/or highly complex, and diverse business management function for an area of significant risk, complexity or scope usually involving medium to long term planning, ensuring an integrated approach with other business management areas, broader organization, and enterprise as appropriate.

Depth & Scope:

* Oversees and leads a large and/or highly complex, and diverse business management function for an area of significant risk, complexity or scope

* Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external / internal, enterprise knowledge, recognizing and anticipating emerging trends and; identifying operational efficiencies and opportunities with other business management / enterprise areas

* Facilitates key strategic discussions and provide thought leadership to executive audience (output may include strategic roadmap and/or deliverables/ frameworks/ short to long term goals etc.)

* Sets operational team direction and collaborate with others to execute on common goals

* Focus on longer-range planning for functional area (e.g. 12 months or greater)

Education & Experience:

* Undergraduate degree

* 10+ years relevant experience
* (Preferred) Proven experience in Enterprise Learning & Design (L&D)
* (Preferred) Proven experience in delivering training or presentations to diverse audiences, preferably in a corporate or professional setting (virtual and in person)

Customer Accountabilities:

* Develops, communicates and implements a holistic strategy for own specific business management function in support of and integrated with the overall business strategy

* Oversees / leads / manages and plans a work activities that may require alignment across multiple areas

* Leads the team in the development and/or integrated implementation of policies / processes / procedures / changes across multiple functional areas

* Leads partner to management and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior management

* Acts as a strategic partner by leading relationships with key enterprise partners and interfacing with respective leadership team to effectively manage own business management area and clarify scope of accountabilities while influencing and aligning others as needed

* Ensures an integrated and aggregated view of all related activities across the overall function providing escalations, recommendations, and decision support to leadership.

* Forecasts programs / initiatives and demand, and coordinate prioritization of the portfolio/ initiatives with key stakeholders

* Provides functional / business level communications to ensure messages to stakeholders and/or employees are consistent, appropriate and aligned to business strategies and executive management direction

Shareholder Accountabilities:

* Ensures team adheres to enterprise frameworks and methodologies related to overall business management activities

* Leads relationships with corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements

* Supports team in staying knowledgeable on emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank

* Assesses / identifies key issues and escalate to appropriate levels and relevant stakeholders and business management where required

* Maintains a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite

* Identifies,…