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Food Warehouse Manager Operations

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: gategroup
Full Time position
Listed on 2026-03-01
Job specializations:
  • Management
    Operations Manager, General Management, Hotel Management
Salary/Wage Range or Industry Benchmark: 72000 - 75000 USD Yearly USD 72000.00 75000.00 YEAR
Job Description & How to Apply Below

Overview

We’re looking for motivated, engaged people to help make everyone’s journeys better. Position is responsible for maintaining production standards to meet customers’ requirements, which includes: scheduling, communication, productivity, labor controls and efficiency standards. Must ensure quality and customer service is maintained at the highest level on a daily basis.

Main Duties and Responsibilities
  • Ensures Labor Controls are in place and are effective
  • Ensures interdepartmental communication occurs regularly
  • Assist in the development and training of subordinates
  • Work with management staff to improve performance of the unit
  • Prepares administrative reports as required
  • Responsible for safety, quality and compliance to customer specifications
Compensation and Benefits
  • $72,000 - $75,000
  • Paid time off
  • 401k, with company match
  • Company sponsored life insurance
  • Voluntary short-term/long-term disability insurance
  • Voluntary life, accident, and hospital plans
  • Employee Assistance Program
  • Employee Discounts
  • Free hot healthy meals for unit operations roles
Qualifications

Education:

  • High School graduate or equivalent required
  • Some college preferred

Work Experience:

  • Must have 3 years of supervisory/management experience, scheduling and financial acumen
  • In-flight catering experience is highly desired, or experience in a high-volume food service industry
  • Current or previous labor relations experience is a plus, but not required
  • Experience with menu design a plus.

Technical

Skills:

(Certification, Licenses and Registration)

  • Candidate should be comfortable with all levels of employees and have the ability to drive positive program change
  • Must have strong and effective leadership skills, and successfully manage staff assigned to liquor and equipment.
  • Ability to work in a fast paced, deadline driven environment.
  • Ability to train others required.
  • Must have the ability to give negative and positive feedback to employees on a daily basis.
  • Ability to handle multiple tasks without losing focus on priorities.
  • Strong organizational, analytical, communication and leadership skills required.
  • Must be innovative and have the ability to make changes to the operation as needed to further improve the work environment and unit performance.
  • Basic computer skills required. Working knowledge of Microsoft Office products preferred
Language / Communication Skills
  • Must have excellent written and oral communication skills
  • Bi-lingual in Spanish is a plus
Job Dimensions

Geographic Responsibility:
Unit

Type of Employment:
Full-time

Travel %:
Up to 10%

Exemption Classification:
Exempt

Internal Relationships: employees at all levels of the unit

External Relationships:
Customers

Work Environment / Requirements of the Job
  • Regularly, stands, bends, lifts, and moves intermittently during shifts of 10+ hours.
  • In a normal production kitchen facility there may be physical discomfort due to temperature and noise.
  • Must be able to lift, push, pull and move product, equipment, supplies, etc., in excess of twenty-five (25) pounds.
  • A rotating schedule of over 55 hours per week is typical.
  • Ability to travel up to 10% of the time.
Organization Structure

Direct Line Manager (Title):
General Manager, Director of Operations or Director of Supply Chain

Number of Direct Reports: varies by unit size (up to 50+)

Estimated Total Size of Team: varies by unit size (up to 50+)

gategroup Competencies Required to be Successful in the Job
  • Thinking – Information Search and analysis & problem resolution skills
  • Engaging – Understanding others, Team Leadership and Developing People
  • Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
  • Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus
Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence, Passion, Responsibility and Respect. To demonstrate these Values, we expect to observe the following from everyone:

  • We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires.
  • We constantly learn by giving and receiving feedback, improving from our mistakes and…
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