Associate Director, Pain Field Leadership and Account Management Training

Job Description

General

Summary:

Vertex Pharmaceuticals is looking to hire an Associate Director, North America Commercial Field Team
- Pain on a full-time basis. The AD will report to the Head of Pain Training to develop training materials/curriculum and enhance the skill and knowledge for our US field teams for our Pain portfolio.

The ideal candidate must possess a unique blend of customer-facing field & pharmaceutical training experience, but most importantly scientific aptitude that will enable them to lead through science. The individual must be a strong collaborator to work cross-functionally within the US Commercial Team (Sales, Marketing, Managed Markets) but more importantly across the entire organization (Medical Affairs, HR, Legal, Regulatory and Compliance teams).

Key

Duties and Responsibilities:

• Leading training activities primarily for the strategic account teams (Health Systems) and front line managers (Coaching Effectiveness)
• Work cross functionally across our Pain program teams to develop, deliver and evaluate training programs, curricula and corresponding training materials and programs for field representatives and field leadership
• Designing relevant training modules and onboarding materials/curriculum in accordance with Medical, Marketing, Regulatory and Legal guidance
• Proactively identify training needs and develop effective strategies for deployment to field teams
• Organize, facilitate and continually improve field team(s) training and orientation, plan of action meetings and the roll-out of new materials
• Work with Commercial cross-functional teams to plan, design and deliver all training at National Meetings and POAs
• Develop and deliver initial and advanced training curriculum for new hires and current field team members to improve skills throughout their tenure to meet business goals
• Proactively conduct on-going communications with field management and other key stakeholders to identify training needs and develop specific training objectives and strategies to meet those needs
• Hold joint responsibility for creating and implementing field organizational development plans
• Represent Learning and Development in brand and business planning and product launches and/or label expansions
• Partner with HR team to ensure alignment with company learning and development philosophy
• Manage the identification and selection of vendors as well as manage subsequent relationships and projects relating to field training
• Stay abreast of learning, training and development best practices and current trends in pharmaceutical and life science industries - utilizing current advances within digital, live, and virtual platforms
• Document and maintain policies and procedures for areas of responsibility
• Partner with international colleagues to share best practices and create global efficiencies when required
• Effectively manage vendor relationships including deliverable dates & budget management
• Completion of ad hoc projects and analysis relating to group responsibilities as requested

Education and Experience:

• Bachelor's Degree required. MBA or relevant Master's degree preferred
• 5+ years of experience in the pharmaceutical/biotech industry
• 2+ years Training and Development experience in field or training role
• Demonstrated proficiency in creating customized workshops for field teams based on instructional design/adult learning principles
• Proven communication skills with a well-developed ability to efficiently and productively communicate both verbally and in writing
• Ability to influence, collaborate and interact effectively with senior leadership and multiple key stakeholders across teams to align on objectives and provide consistent training direction
• Demonstrated excellence in project management and effectively managing multiple projects/priorities including budgeting and actual spend against budget is required
• Ensure that all training programs are consistent with, and supporting of, company legal, regulatory and compliance guidelines
• Skillful team player able to develop rapport and credibility with key stakeholders
• Ability to work independently and on a team; positive, team-focused approach is essential
• Experience with and ability to…