Assistant General Manager
Listed on 2026-03-05
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Management
Hotel Management, Operations Manager
About Moxy Boston Downtown
Located in the heart of Downtown Crossing, Moxy Boston Downtown is a vibrant, design-forward lifestyle hotel that blends bold style with smart service. As part of the globally recognized Marriott International portfolio, Moxy delivers an energetic guest experience with strong brand standards and a culture rooted in fun, creativity, and operational excellence.
Position OverviewWe are seeking a dynamic, hands‑on Assistant General Manager (AGM) to partner with the General Manager in leading all aspects of hotel operations. The AGM will play a critical role in driving financial performance, guest satisfaction, team engagement, and brand compliance.
This is an ideal opportunity for a high‑performing Rooms Director, Operations Manager, or seasoned Department Head ready to step into a senior leadership role within a lifestyle environment.
Key Responsibilities- Support overall hotel operations including Front Office, Housekeeping, Food & Beverage, and Engineering
- Drive revenue performance through labor management, expense control, and productivity initiatives
- Maintain strong guest satisfaction scores and online reputation metrics
- Lead, coach, and develop department leaders and line‑level associates
- Ensure compliance with Marriott brand standards and operational audits
- Assist in budgeting, forecasting, and financial reporting
- Foster a culture aligned with Moxy’s energetic, service‑forward brand personality
- Act as Manager on Duty and step in for the General Manager when needed
- 4+ years of progressive hotel leadership experience
- Previous experience as Director of Rooms, Operations Manager, or equivalent preferred
- Strong understanding of P&L management and labor controls
- Experience with in Marriott or a lifestyle hotel brand preferred
- Proven leadership, communication, and team‑building skills
- Ability to thrive in a fast‑paced, high‑energy environment
- Bachelor’s degree in Hospitality or related field preferred
- Performance‑based bonus potential
- Comprehensive health, dental, and vision benefits
- 401(k) with company match
- Marriott travel discounts worldwide
- Career growth opportunities within Marriott’s global portfolio
Competitive salary: $100,000 – $110,000
Source:
Hospitality Online
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