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Customer Service - Self Storage Manager

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Public Storage
Full Time position
Listed on 2026-03-05
Job specializations:
  • Management
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 17 USD Hourly USD 17.00 HOUR
Job Description & How to Apply Below

Public Storage is the self‑storage industry leader and we are hiring now!

Earn $17.00 Per Hour

Benefits

We offer a Total Rewards package available to our team.

  • Flexible and full‑time schedules between 9:30am and 6pm (weekends until 5pm)
  • Competitive wages paid weekly
  • Employees become eligible for full‑time benefits by working an average of 20+ hours. Benefits include:
    • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
    • Company‑paid life, accidental death insurance
  • Mileage reimbursement when traveling between properties or other work‑related tasks
  • Exclusive vendor discounts
  • Performance‑based bonuses for property managers
Job Description
  • Property managers work independently at multiple locations, spending time both inside and outside.
  • Assess customer storage needs and make suggestions, including selling packing and moving supplies.
  • Perform daily storage unit inspections to ensure inventory and availability are accurate.
  • Audit cash drawers and make bank deposits as part of daily operations.
  • Help customers stay current with payments and make reminder and collection calls when required.
Physical Requirements
  • Transport or move items weighing up to 35 pounds.
  • Walk and navigate facilities, spending up to 50% of time in outdoor environments, including climbing stairs and opening large doors.
  • Perform cleaning and daily maintenance tasks, such as sweeping, mopping interior areas and maintaining exterior grounds, curb appeal clean and free of debris.
Qualifications
  • Experience in customer‑service‑centered sales environments such as retail, restaurant, fast food or other service‑based companies.
  • Valid driver’s license and own vehicle required for travel between locations and other work‑related business; mileage reimbursement available.
Additional Information

Public Storage was recognized as a Great Place to Work by the Great Place to Work Institute. Employees have voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

Apply Now for an opportunity to join Public Storage and be part of the self‑storage industry’s #1 team!

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