Executive Director, Head of NA Commercial Operations

General Summary

The Executive Director (ED), North America Commercial Operations leads a team that supports multiple in-line disease areas, supporting each US Business Unit and its respective leadership teams within North America Commercial. The ED oversees 5 district functions:
Commercial Data Management, Field Operations, Marketing Operations, Field Training, and Business Engagement Leads.

• Leads 5 distinct functions:
  Commercial Data Management, Field Operations, Marketing Operations, Field Training, and business engagement leads in support of delivering on the North America Commercial objectives across multiple in-line disease areas
• Partners with senior leaders across North America Commercial, DTE (IT), HR, Finance, and other key teams to translate business needs into proactive objectives that fuel commercial success
• Ensures sales and marketing operational implementation effectiveness and efficiency
• Enhances operational capabilities within team to support NA business in identifying opportunities to successfully support the business as a strategic partner
• Leads team in supporting existing businesses and new launches for the NA Region including pre- and post-launch activities such as customer field mapping, incentive compensation planning, field force readiness and effectiveness, etc.
• Understands Vertex business model, multiple disease areas, growth drivers, and supports creation of resourcing recommendations
• Identifies future capabilities for novel business models to enable success in new disease areas
• Works effectively with Legal, Medical, and Regulatory colleagues to ensure coordination of support in commercial adjacent functions achieve efficient and effective plans
• As a people manager within the organization, may have financial accountabilities and human resource responsibilities for assigned staff
• Collaborates on ad hoc business cases and other duties as needed

• Strong leadership qualities; demonstrated ability to lead, build and develop direct, indirect and cross-functional teams
• Deep working knowledge of US Commercial Pharmaceutical Industry and the role that Commercial Operations plays within the organization
• Experience in leading some combination of Field Operations, Marketing Operations and Field training teams
• Demonstrated ability to develop innovative solutions, understands how to do the research to uncover missing information, and enjoys the challenge of being a solution architect
• Leverages relationships, data, analytics and strategic mind-set in all aspects of supporting the NA commercial organization
• Work effectively with internal stakeholders, external experts and support partners to assimilate leading insights to ensure in-line brands are successfully supported
• Ability to work across disease areas and multiple (5+) Business Units
• Demonstrated ability to think strategically and make sound recommendations to internal customers and cross-functional stakeholders
• Proven ability to effectively manage ambiguity; can successfully cope with change, shift gears comfortably, decide and act without having the total picture
• Exhibits outstanding written and oral communication skills, including the ability to effectively write and deliver presentations to professionals at all levels within Vertex
• Excellent interpersonal skills to negotiate internally/externally often at higher levels and beyond

• Bachelor’s Degree in business, finance, quantitative major required. Advanced Degree/Masters and/or MBA in related field/majors desirable
• Typically requires 10 years of experience in Commercial Pharmaceutical organization and/or Strategy/Management Consulting or the equivalent combination of education and experience
• Experience in leading large multi-functional team of Commercial Operations professionals
• Prior successful management of vendors and consultants
• Experience with commercial drug launches, preferably in specialty
• Experience in working within a matrixed organization

$265,600 - $398,400

The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of…