Director of Operations, Northeast Transportation

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission‑critical outcomes, operational advancement, scientific discovery and cutting‑edge manufacturing, turning abstract ideas into realities that transform the world for good.

Are you a visionary leader ready to shape the future of transportation infrastructure across our Northeast geography? Do you embrace innovative solutions to provide our clients and communities with the very best from a worldwide delivery team? If you are – come join our purpose‑driven team where innovation, sustainability, and people‑first leadership drive everything we do.

This is a fast‑paced role reporting directly to the Executive Director of Operations and will have direct reports inclusive of Department Leaders, Managers of Projects, and select others. The successful candidate will bring a collaborative approach to cultivating partnerships with a wide range of cross‑functional teams and leaders from finance, sales and people partners including HR, Talent Acquisition, Health & Safety, and Jacobs Employee Network (JEN) leaders.

This role will sit in either the New York City, NY or Boston, MA office with preferred location being New York City.

• Driving market expansion through strategic market partnerships and strong client engagement, in close collaboration with sales partners, regional technologist and design‑build leads
• Bringing executive level business/financial acumen to deliver business KPIs and identify margin expansion opportunities
• Enterprise leadership, along with inspiring and mentoring future leaders through coaching and career development
• Leading key recruiting and retention efforts, including creating a culture of caring that invests in our people and results in continued low attrition and highly engaged teams

• 15+ years in leadership roles in operations for infrastructure and/or transportation markets
• Engineering or business degree
• Strong delivery experience with large, complex projects and programs
• Strong financial acumen and experience with P&L ownership
• Track record of operational transformation and driving growth
• Inclusive leadership style with a passion for people development and promoting highly functional and results‑oriented teams
• Demonstrated ability to prioritize and execute top business needs, while flexing to changing needs (maintain agile pace of play)
• Champion for both global delivery and digital delivery adoption & growth
• Market knowledge of trends and drivers in the transportation market, including design‑build delivery

Our health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well‑being. Your security. Your future. Employees have access to medical, dental, vision, and basic life insurance, a 401(k) plan, and the ability to purchase company stock at a discount. Eligible employees may also enroll in a deferred compensation plan or the Executive Deferral Plan.

Jacobs has an unlimited U.S. Personalized Paid Time Off (PPTO) policy for full‑time salaried/exempt employees, seven paid holidays, and caregiver leave. And certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonus, and stock.

The base salary range for this position is $ to $. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job posted on March 04, 2026. This position will be open for at least 3 days.

We value collaboration and believe that in‑person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work.

Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.