Chick-fil-A Director Of Operations
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-06-21
Listing for:
Cooper Connect
Full Time
position Listed on 2026-06-21
Job specializations:
-
Management
Job Description & How to Apply Below
- Matt DeMichele-Rigoni is an Owner/Operator with rapid success.
- He was was recently selected by Chick-fil-A, Inc as the Rookie of the Year for the Northeast Region
- Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
- Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years
- Chick-fil-A is on Forbes Lists for:
Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022) - Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024
- Health Insurance
- Paid Vacation
- 401(k)
- Paid Parking
- Uniform Stipend
- Never work on Sundays
- Overtime Available
We are looking for an enthusiastic Operations Director to join our team at
Chick-fil-A. This “hands-on” management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation. This leadership opportunity provides autonomy, allowing you to take ownership in generating results and impacting the lives of both your team and guests. As the Director of Digital Operations and Mobile Ordering, you will work alongside a successful Franchisee while receiving unprecedented support from one of the most successful brands in the country.
Impact
- Delivering operational excellence & coordinating with other leaders to deliver remarkable results across all areas of the restaurant
- Building high-performance teams, identifying and coaching leaders for both Front of House and Back of House operations
- Managing a team of 100+, creating an inspiring vision, coaching and holding people accountable to high standards
- Increasing profitability through implementing procedures to reduce costs, increase productivity, & promote sales
- Maintaining a work environment that ensures and promotes food & team safety
- Increasing overall restaurant results, working cross-functionally with other department leaders through attending weekly meetings and setting high-level collaborative goals
- 2 years of Leadership experience
- Tech Savvy is a MUST!
- High Volume experience (preferred)
- Proven track record of developing others
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