Director of People & Culture

Why us?

At Hotel Commonwealth, nestled in the heart of Fenway, we start with a simple belief: every guest’s story is unique, and so is the way we serve them. Our approach isn’t scripted, printed, or tucked away in a handbook—it’s woven into the DNA of who we are. Here, unscripted hospitality is more than a phrase; it’s how we turn every interaction into something memorable, authentic, and entirely our own.

From our stylish rooms and extraordinary suites to the coveted views of Fenway Park, every corner of our hotel radiates legendary urban charm. We invite you to share your love for Boston—its vibrancy, quirks, and endless energy—with our guests. Our team thrives on details, delights in exceeding expectations, and takes pride in being unmatched hosts to travelers from across the globe.

This is more than just a role—it’s a chance to bring fresh perspective, creative flair, and new ideas to an already celebrated hotel. Together, we create experiences guests will never forget, and moments we’ll be proud of long after they’ve checked out.

The purpose of this role is to design, align, and execute a People & Culture strategy that supports both the strategic and operational objectives of the business. The People & Culture Director leads all People & Culture (Human Resources) functions at the property, balancing compliance, culture, and performance while addressing both challenges and opportunities. This role serves as a strategic advisor to the Hotel Executive Committee on all people-related matters and partners closely with the General Manager, with functional alignment and guidance from the Regional Director of People & Culture.

The People & Culture Director is responsible for leading talent strategy, associate engagement, compliance, risk mitigation, and workforce planning while ensuring alignment with Sage Hospitality Group values, policies, brand standards, and applicable federal, state, and local regulations. This role proactively identifies opportunities for improvement and implements scalable solutions that elevate the associate experience and business outcomes.

• Plan, develop, coordinate, and lead all People & Culture functions at the property to attract, develop, motivate, and retain associates in a compliant, inclusive, and performance-driven environment.

• Lead recruitment, interviewing, hiring, and onboarding strategies for hourly and leadership roles, ensuring alignment with Sage standards, brand expectations, and legal requirements.

• Oversee performance management practices, including completion of evaluations and facilitation of performance improvement plans in partnership with leaders.

• Ensure staffing models and workforce plans align with business needs, service standards, and financial objectives.

• Assess organizational needs and plan, implement, and oversee training programs for hourly, supervisory, and management associates, including Sage core training and brand-required programs.

• Partner with leaders to strengthen leadership capability, reduce risk, and build consistent management practices across the property.

• Counsel and coach leaders on associate relations matters, including performance, conduct, and conflict resolution.

• Oversee investigations, grievance resolution, and exit interview processes, analyzing trends and recommending corrective actions.

• Design and implement associate engagement and relations initiatives that foster trust, inclusion, and retention.

• Develop and manage budgets related to associate relations, training, recruitment advertising, and People & Culture staffing.

• Lead and supervise People & Culture operations at the property, including coaching, development, performance feedback, and corrective action when necessary.

• Ensure consistent, timely, and equitable administration of associate relations practices.

• Provide short- and long-term People & Culture planning aligned with hotel goals and Sage strategy.

• Establish People & Culture objectives and metrics that support operational excellence and cultural health.

• Serve as an active member of the Hotel Executive Committee, contributing to…