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Airport Customer Experience Manager

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: American Airlines
Full Time position
Listed on 2026-06-28
Job specializations:
  • Management
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 51000 - 86500 USD Yearly USD 51000.00 86500.00 YEAR
Job Description & How to Apply Below

Join American Airlines as a Customer Service Manager at Logan International Airport in Boston, where you will drive operational excellence and provide exceptional customer service. As a member of the Airports Team, you will lead, coach, and develop frontline team members while ensuring safety and reliability in operations.

The ideal candidate has robust leadership experience and a commitment to fostering a supportive and inclusive work environment. Benefits include travel perks, health benefits, and a 401(k) program.

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