Area Manager, Management Operations Manager

Area Manager

• Boston, Massachusetts
• Program Administration
• Catapult Learning
• Regular - Full-Time
• In-person
• 36189

Travel Required (MA/RI/CT/NY)

• Intimately understand and implement the terms and conditions of all contracts and proposals for the programs.
• Works with Regional Director to develop a strategic plan for optimal renewal of contracts. Carry out appropriate renewal activity throughout the year.
• Maintains a high level of customer service, resolving client concerns swiftly and appropriately.
• Assure the programs meet required goals for client satisfaction, student test score gains, general quality and other specified goals.
• Assist in development of program budgets.
• Ensures that contribution margin goals are attained.
• Works with clients to ensure timely payments.
• Additional job duties may be assigned.

• Manages the performance and effectiveness of program supervisors to ensure that staff functions well and program goals are attained in conjunction with education quality department.
• Works with Program Supervisors and HR department in the selection, training, evaluation, retention, and termination of staff.
• Trains, develops, and manages the performance of staff.
• Ensures that staffs’ physical facilities, instructional materials and/or equipment are appropriate.

• Master’s degree
• At least five years of related experience in the areas of education and business.
• At least two years related supervisory experience in education.
• Excellent interpersonal, verbal, written, and organizational skills.
• Must have the ability to communicate with all levels of management.
• Has the ability to handle multiple priorities.
• Must understand that all children can learn.
• Must demonstrate a positive and enthusiastic attitude towards internal and external customers.
• Must be flexible.
• A working knowledge of Microsoft Office is a must.

We foster your well-being—health, financial, and work-life to help you succeed and thrive.

• An attractive and robust suite of benefits for full-time employees.
• Opportunities for professional development and advancement.
• Employee assistance program.

Starting from USD $/Yr.

Light lifting, walking, climbing stairs.

Full Bloom is an equal opportunity employer.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.