Senior Manager of Workplace Technology & Operations

Toast is looking for a Senior Manager of Security to lead our enterprise security function at a pivotal moment in the company’s growth.

• This is a senior, outward-facing leadership role responsible for setting Toast’s multi-year security strategy, owning executive and cross-functional relationships, and ensuring the company’s security posture scales with our global ambitions.
• The Senior Manager manages an Associate Manager who owns day-to-day global security operations and technology consultancy, allowing the Senior Manager to focus on strategy, governance, and organizational impact.
• This role reports to the Senior Director, Workplace Experience & Facilities, and partners closely with Legal, Compliance, Engineering, Finance, and HR to embed security across the organization.
• Strategy & Vision:
  Own and drive Toast’s multi-year security strategy aligned to business objectives; translate the risk landscape into actionable, prioritized security programs.
• Executive Engagement:
  Act as the primary security liaison to Senior Leadership, Legal, Compliance, and key stakeholders; communicate risk and program status at the executive level.
• Governance & Budget:
  Own security budget planning, forecasting, headcount decisions, organizational design, and strategic partnership management.
• Cross-Functional Leadership:
  Drive enterprise-wide security initiatives across Engineering, Legal, HR, Finance, and Operations; champion a culture of security awareness across Toast.
• Crisis Management & Risk Assessment:
  Lead org response to security incidents and emergencies, serving as the primary decision-maker to minimize operational impact and ensure business continuity.
• Team Leadership:
  Directly manage the Associate Manager, Security; define team structure, career paths, and development programs.
• Policy & Compliance:
  Ensure security policies, standards, and controls are current, documented, and enforced across the organization.
• Metrics & Program Health:
  Define and oversee security KPIs, SLAs, and executive reporting cadences; hold the team accountable to measurable outcomes and continuous improvement.

• Peer and company recognition programs
• Unlimited Vacation
• Sabbatical opportunity after five years
• Professional Development Reimbursement Program
• Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
• Various peer and company recognition programs
• 401(k) and matching
• Medical, Dental, & Vision Coverage
• Mental Health Benefits
• Subsidized backup childcare

• Experience leading physical, corporate, and/or information security programs at scale.
• Proven ability to develop and execute enterprise security strategy in a fast‑paced, scaling environment.
• Strong executive communication skills — able to translate complex risk into clear, business‑oriented language.
• 10+ years of progressive security leadership experience.
• Deep knowledge of security governance frameworks, compliance requirements, and risk management.
• Experience managing security budgets, headcount, and organizational design.
• Track record of building cross‑functional relationships at the VP / C‑suite level.
• Experience in a high‑growth tech or SaaS company environment.
• Background spanning both physical and corporate security domains.
• Familiarity with managing geographically distributed global security programs.
• Experience building or restructuring a security team from the ground up.