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Director of Administration & Process Excellence

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Massachusetts Bay Transportation Authority
Full Time position
Listed on 2026-07-13
Job specializations:
  • Management
    Operations Management, Administrative Management, Business Administration
Salary/Wage Range or Industry Benchmark: 140000 - 200000 USD Yearly USD 140000.00 200000.00 YEAR
Job Description & How to Apply Below

The Massachusetts Bay Transportation Authority seeks a Director of Administration and Business Processes to sponsor effective management of the Operations Division, enabling safe, reliable service for riders. This role partners with the Chief of Staff to coordinate administrative operations, strategic initiatives, and workforce development across the Authority.

The Director will improve internal coordination, planning, and continuous improvement, working with Operations leadership and

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