Operations Program Manager
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-07-13
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-13
Job specializations:
-
Management
Program / Project Manager, IT Project Manager, Operations Management, Change Management
Job Description & How to Apply Below
Responsibilities
- Lead and deliver multi-site production programs, ensuring alignment to scope, schedule, cost, quality, and customer requirements
- Serve as the primary program point of contact for internal and external customers
- Develop, maintain, and execute detailed program plans defining milestones, deliverables, dependencies, and risks
- Proactively manage changes to scope, schedule, and cost with proper documentation and approvals
- Work in concert with site leaders, process leadership, planning, procurement, NPI, program management, production management, quality, and supply chain teams
- Coordinate cross‐functional resources across multiple sites
- Lead Integrated Program Team (IPT) activities
- Identify cross‑site risks and drive mitigation plans
- Lead transfer of NPIs and MRRs into production
- Coordinate readiness reviews and risk mitigation
- Drive stabilization to steady‑state production
- Drive implementation of standard dashboards and visibility metrics across sites
- Ensure consistent KPI definitions (OTD, past due, WIP, yield, capacity, cost, NPI readiness)
- Lead RCCA efforts for production, quality, delivery, or cost issues
- Drive continuous improvement initiatives using Lean or operational excellence methods
- Deploy lessons learned across sites
- Conduct regular program reviews with stakeholders and customers
- Provide program status reporting (G/Y/R)
- Support proposals, estimates, schedules, and statements of work
- Ensure standard program management processes are applied
- Bachelor’s Degree required (Engineering, Operations, Supply Chain, or related field preferred)
- 4–7 years of experience in program management, operations, or manufacturing
- Experience managing multi‑site production programs
- Customer‑facing program management experience preferred
- Strong program planning and execution skills
- Cross‑functional leadership in matrixed environments
- Experience with operational KPIs and dashboards
- Strong analytical, communication, and presentation skills
- Proficiency with Microsoft Office; ERP/MES/BI tools a plus
- Ability to travel up to 25%
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