Operations and Bookkeeping Manager
Listed on 2026-07-16
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Management
Administrative Management, Operations Management, Business Administration
Massachusetts Advocates Standing Strong (MASS) is a statewide self‑advocacy organization that supports, nurtures, and promotes self‑advocacy among adults and young adults with intellectual and developmental disabilities (I/DD) and autism. Our mission is to empower self‑advocates through education to make choices that improve and enrich their lives.
MASS is seeking an Operations and Bookkeeping Manager to support the organization’s day‑to‑day operations, financial systems, and project coordination. This role is responsible for overseeing bookkeeping functions, supporting organizational budgeting and reporting, and coordinating programmatic and administrative operations across MASS initiatives.
Compensation & Benefits- Salary range: $64,480 - $70,720, based on experience
- $2,000 bonus after 9 months of successful employment
- Monthly health stipend of $100-$135 for employees working 30+ hours/week
- 14 paid holidays and 3 personal days annually
- Paid vacation: 10 days/year after 6 months; 15 days/year after 2 years
- Sick time: 1 day per month, 12 days per year
This is a full‑time position (40 hours/week), Monday‑Friday, 9:00 AM-5:00 PM. The role requires 2‑3 days per week in person at the MASS office (200 Portland St., Boston), with the remaining time worked remotely or at off‑site locations as needed. Some schedule flexibility is required (approximately 3‑4 times per year) to support major events, including the MASS Annual Conference.
Duties and Responsibilities- Coordinate and manage contracts, deliverables, and reporting in collaboration with staff and leadership
- Develop and maintain project work plans (including Gantt charts) to track progress and ensure timely completion of grant and contract goals
- Oversee day‑to‑day project operations, including scheduling, meeting coordination, and event logistics
- Maintain shared systems for tracking tasks, timelines, and communications (Google Workspace and related tools)
- Prepare internal reports on project status, trainings, and organizational initiatives
- Support planning and execution of major events, including the Annual Self‑Advocacy Conference and regional programs
- In partnership with the Executive Director and MASS Board, develop, implement, and refine internal policies, procedures, and systems to improve workflow and organizational effectiveness
- Oversee and support all bookkeeping functions using Quick Books Online, in coordination with external accounting and payroll vendor
- Process and monitor accounts payable and receivable, including invoicing for contracts and grant
- Support bi‑weekly payroll processing and related documentation
- Maintain accurate financial records, including transaction categorization, reconciliations, and supporting documentation
- Assist in developing annual budgets, project budgets, and monthly financial reports for leadership review
- Track expenses and revenues across projects to support financial planning and compliance
- Ensure confidentiality and accuracy in handling financial and personnel‑related data
- Manage relationships with outsourced accounting partners and work collaboratively to support general ledger classification and alignment with grant and contract requirements
- Support hiring and onboarding processes, including job postings, interview coordination, and new hire setup
- Maintain organized and confidential employee records
- Coordinate with HR and payroll vendors to support personnel processes (e.g., payroll, benefits stipends, time‑off tracking)
- Support the development, implementation, and updating of HR policies, procedures, and employee handbook materials in collaboration with the Executive Director and Board committees
- Support supervision of 1 full‑time Manager and 2 part‑time administrative staff
- Provide guidance and oversight to ensure consistency in administrative and bookkeeping processes
- Facilitate team meetings, set agendas, and support staff in meeting deadlines and priorities
- Oversee payroll processing, time‑off tracking, and related employee updates across the organization, in partnership with…
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