Senior Program Manager, Operational Excellence

Job Title

Program Development & Problem Framing, Program Definition, Structuring, & Prioritization, Program Management & Cross-Functional Delivery, Data-Driven Insights & Operational Analysis, Stakeholder Engagement, Governance, & Alignment, Implementation, Adoption, & Change Enablement

Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds.

Suffolk – America's Contractor – is a national company with more than $9 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors.

Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR's list of "Top CM-at-Risk Contractors."

At Suffolk, we believe that our total rewards program should offer you and your family the support you need when it matters most. That's why we have created a program that provides employees with access to a wide variety of options that can be personalized to support you and your loved ones physically, emotionally, and financially.

Benefits include, competitive salaries, auto allowances and gas cards for certain roles, access to market leading medical and emotional and mental health benefits, dental, and vision insurance plans, virtual care options for physical therapy and primary care, generous paid time off, 401k plan with employer match and access to expert financial resources, company paid and voluntary life insurance, tax deferred savings accounts, 10 backup daycare days each year, short- and long-term disability, commuter benefits and more.

For more information, .

Bachelor's degree in business, STEM, Construction Management, or a related field required; MBA or advanced degree preferred. 8+ years of experience in management consulting, strategy execution, program management, or operations improvement. Demonstrated ability to lead complex, cross-functional initiatives from strategy through implementation. Strong analytical and structured problem-solving skills, with the ability to break down ambiguity and drive clarity. Excellent communication skills, capable of engaging executive management, operational leaders, and field teams.

Ability to influence, build relationships, and manage multiple stakeholders. Willingness to dive into operational details while maintaining a strategic view. Experience working with data, analytics, or technology teams on operational enablement. Proficiency with program management tools (Asana, Smartsheet, etc.) and dashboarding/reporting platforms preferred.

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus.

The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin,…