Restaurant General Manager
Listed on 2026-07-27
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Management
Hotel Management, Operations Management, General Management
Reports To: Ownership
Compensation: $80,000-$100,000 + discretionary bonus
About the Opportunity
We are preparing to open a new full-service restaurant in Boston, and we're seeking an exceptional General Manager to lead the opening and build the operation from the ground up. This is a rare opportunity to shape the culture, team, and standards of a new venue from day one and to grow alongside it.
Position Summary
The General Manager holds full accountability for the restaurant's operational and financial success. During the pre-opening phase, the GM leads hiring, training, and the build-out of systems and standards. Once open, the GM oversees day-to-day operations, drives the guest experience, develops the team, and manages the business to its financial targets. We're looking for a hands-on, hospitality-driven leader who sets a high bar and brings the team with them.
Pre-Opening Responsibilities
- Recruit, hire, and onboard the front- and back-of-house management team and hourly staff
- Design and execute training programs, service standards, and operating procedures
- Establish vendor and supplier relationships and negotiate terms
- Partner with ownership on budgeting, staffing models, and opening timelines
- Oversee setup of POS, reservations, scheduling, and inventory systems
- Coordinate licensing, permitting, and compliance requirements ahead of opening
- Support marketing and community outreach in the lead-up to launch
Ongoing Responsibilities
- Own full P&L accountability, including revenue, labor, and cost of goods
- Lead daily operations across both front and back of house
- Uphold the highest standards of guest experience and service consistency
- Recruit, develop, coach, and retain a high-performing team
- Manage scheduling, labor, and inventory within budget
- Ensure compliance with all health, safety, and Department of Health standards
- Analyze performance metrics and adjust operations to meet financial goals
- Foster a positive, professional, and inclusive workplace culture
Qualifications
- 2+ years of General Manager experience in full-service restaurants; new-opening experience preferred. High-volume AGMs seeking their first GM opportunity will also be considered.
- Proven P&L ownership and a track record of hitting financial targets
- Strong leadership presence with the ability to hire, train, and retain top talent
- Deep understanding of front- and back-of-house operations
- Excellent communication, organizational, and problem-solving skills
- Proficiency with POS, scheduling, and inventory systems
- Knowledge of local health, safety, and labor regulations
- A hospitality-first mindset and a genuine passion for guest experience
- Ability to thrive in a fast-paced, high-standards environment
- Must be at least 21 years old (for alcohol service oversight)
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