Senior Product Manager, Construction Technology

Overview

About Suffolk

Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self‑perform construction, and technology start‑up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds.

Suffolk – America’s Contractor – is a national company with more than $9 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors.

Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM‑at‑Risk Contractors.”

As a Senior Product Manager on the Construction Technology team, you will own the delivery and continuous improvement of a subset of our construction applications portfolio. You will lead application performance and adoption, ensuring solutions create measurable business value, while partnering with the Digital Product Owner to align with enterprise architecture, standards, and strategy. You will serve as an operational product owner and voice of the customer, acting as a liaison between external technology vendors and the field to drive adoption, satisfaction, and process improvement.

Your ability to lead across multiple solutions while balancing business priorities, resources, and stakeholder expectations will be critical to delivering domain‑wide business value. This is a highly cross‑functional, senior‑level role requiring the ability to balance strategic planning with execution, manage complex stakeholder environments, and lead decision‑making across multiple products and vendors. This role requires you to be on‑site in our vibrant Boston office five days a week, where you can take advantage of free parking, an on‑site gym, a cafeteria, and other perks that contribute to a welcoming culture and distinctive workplace environment!

• Translate business vision into actionable strategy for the Operations Technology application portfolio, partnering with operations stakeholders and external partners across the Project Financials and Change Management, Design Delivery and Site Intelligence product families to surface end‑user pain points, identify product white space, and deploy joint Technology–Operations governance to manage application health
• Define the roadmap and implement an aligned strategy for the application portfolio within assigned business domain(s)
• Collaborate closely with the Digital Product Owner to jointly prioritize the product backlog and deliver outcomes aligned with business and operational needs
• Serve as the domain solutions expert, bridging business needs with technology capabilities across the application portfolio
• Strengthen operational engagement by partnering directly with operations leaders and end users through field interviews, workflow mapping, and solution pilots the end‑to‑end product lifecycle, including use cases, success metrics, adoption indicators, SOPs, training, and workflows
• Champion continuous improvement through feedback loops, governance, and scalable deployment practices
• Lead evaluation, piloting, and scaling of new features and identify capability gaps or replacement needs
• Facilitate planning and execution of key construction technology initiatives aligned with company objectives
• Serve as a joint stakeholder for external technology partners across implementation, agreements, and lifecycle management
• Apply a data‑driven approach to monitor KPIs related to utilization,…