Clinical Research Program ​/ Project Manager

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The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary:

Responsible for managing all aspects of a program and corresponding projects. Implements initiatives that support alignment with organizational goals and strategic planning. Leads the communication and collaboration with stakeholders. Develops the program schedule, budget, and various program and project plan details. Analyzes data, prepares reports, and provides regular updates to program leadership. Identifies and escalates issues and risks and recommends solutions.

Leads and provides guidance and support to other administrative team members.

Essential Functions:

* Leads program and project teams and coordinates and delegates cross-project initiatives.

* Conducts research, manages and analyzes data in systems, and develops reports and presentations to support programs.

* Identify potential risks, issues, and challenges associated with programs and develop mitigation strategies to minimize impact.

* Monitor program progress and proactively address deviations from plans, timelines, or budgets.

* Manages the program budget, ensuring responsible allocation of resources and adherence to financial guidelines.

Qualifications

Overview

The Massachusetts General Hospital Ammon-Pinizzotto Center for Women's Mental Health (CWMH) provides clinical consultation and research regarding the course and treatment of psychiatric disorders during pregnancy and the postpartum period. The Center also treats women with premenstrual dysphoric disorder and menopause related mood and anxiety disorders. For more information about the clinical and research program, please visit our website at http://(Use the "Apply for this Job" box below)..

The Program Manager is responsible for the day-to-day operational management of the Center's clinical research portfolio. The position provides direct supervision of Clinical Research Coordinators and oversees study implementation to ensure research activities are conducted efficiently, consistently, and in accordance with protocol requirements. The position monitors study progress, addresses operational challenges, and ensures achievement of recruitment, timeline, and data quality objectives.

The Program Manager reports to the Director and works closely with the Senior Program Manager to coordinate day-to-day research operations and personnel management. The position collaborates with Principal Investigators, the Center Manager, and the Registry Project Manager to support the successful implementation of the Center's clinical research program.

Core Responsibilities

1. Research Operations and Implementation (45-50%)

* Direct the day-to-day implementation of the Center's active clinical research studies, ensuring adherence to study protocols, timelines, recruitment goals, and operational milestones.

* Translate strategic priorities established by Center leadership into operational work plans and monitor execution across assigned projects.

* Coordinate study workflows including participant recruitment, scheduling, data collection, medical record acquisition, and study tracking.

* Develop and maintain systems to monitor study timelines, deliverables, and operational dependencies.

* Monitor operational performance and identify workflow barriers, implementing routine process improvements and escalating broader operational issues to the Director or Senior Program Manager.

* Coordinate study meetings, prepare agendas, document action items, and monitor completion of assigned tasks.

* Support onboarding and operational training of research personnel on study procedures, workflows, and Center standard operating procedures.

* Ensure implementation of standardized operating procedures across research projects.

* Escalate strategic, scientific, financial, regulatory, or personnel issues requiring leadership decisions to the Director or Senior Program Manager.

2. Personnel Management and Staff Development (25-30%)

* Directly supervise Clinical Research Coordinators, including onboarding, training, coaching, and performance management.

* Assign, prioritize, and monitor staff workload across active studies in collaboration with the Senior Program Manager.

* Conduct regular one-on-one meetings to monitor productivity, professional development, and operational barriers.

* Provide ongoing feedback and coaching to promote staff growth and operational excellence.

* Monitor adherence to study procedures, productivity expectations, and quality standards.

* Identify training needs and coordinate implementation of staff…