Director, Health, Safety & Security Global Partnerships and Support

Director, Health, Safety & Security Global Partnerships and Support

Global Programs advances Boston University's global strategy and serves as a champion for global initiatives at home in Boston, abroad, and away from the Boston campuses. We work to support a stronger, larger, and ever more diverse portfolio of global activities that builds on BU's strengths: academic excellence; entrepreneurial ideas; a professional approach including financial, legal, and ethical responsibility; and a commitment to being a good global citizen wherever we work.

Global Programs consists of a multi-national study abroad/study away and experiential learning operation enrolling more than 2,300 students annually with approximately 400 administrative and instructional staff members in Boston and throughout the world at eleven BU staffed Study Abroad sites. The Director of Health, Safety, and Security reports to the Managing Director of Global Partnerships and Support and coordinates Global Programs' international health and safety strategy and response.

They serve as a resource for all University students, parents, faculty, staff, and administrators regarding health, safety, and security abroad, and primarily for our study abroad/study away, and experiential programs with an eye toward comprehensive emergency planning, response capability, and operational resilience. In collaboration with key stakeholders, the Director is responsible for the development, refinement, and implementation of policies, procedures, and activities associated with global travel and emergency preparedness, crisis management and international incident response for BU students, faculty, and staff traveling abroad for any University-sponsored or sanctioned activity as defined by the University's International Travel Risk Policy and is a key point of contact for that University policy.

The Director also represents Global Programs on several University committees related to risk and emergency response.

The Director supervises the Health, Safety and Security Manager and supports their professional development. The Director works closely with colleagues across Global Programs, and specifically with the Global Programs leadership team.

Preparedness, Planning and Policy Development:

• Guiding the development and maintenance of emergency preparedness and response plans.
• Assessing Study Abroad site readiness through annual review of emergency plans, documenting gaps, recommending corrective actions, and tracking implementation in collaboration with site and Global Programs leadership.
• Implementing and ensuring adherence to the University's International Travel Risk Policy.
• In collaboration with senior leadership, reviewing and making recommendations for any modifications to the policy.
• Developing and overseeing a plan for conducting audits and assessments of University-sponsored sites and programs and maintaining and sharing assessment protocols.
• Overseeing systems for reporting worldwide safety and security incidents;
  In partnership with the Managing Director, Global Partnerships and Support and Health, Safety and Security Manager, maintaining a travel risk management system for travel tracking, risk intelligence and traveler assistance.
• Serving as a primary insurance contact for Study Abroad operations:
• Communicating with insurance representatives and international assistance provider, triaging questions and issues; and reporting feedback on provider services.
• Coordinating with the Office of Risk Management and other stakeholders across campus to ensure that travelers are identified, insured and prepared for emergencies abroad.
• Leading a cross-functional Global Programs Safety Management Team to regularly review incidents and plan for emergency response.

Outreach and Training:

• The Director will lead the development and implementation of health, safety, and security education programs for students, faculty and staff involved in study, service learning and research abroad.
• Working closely with the Health, Safety and Security Manager, Study Abroad site leadership, and relevant University partners, the Director ensures that outreach and training meet or exceed University policy requirements and industry best practice.
• This effort includes:
• Overseeing effective health, safety and security training for University units and personnel engaged in University-sponsored activities abroad.
• Developing and delivering effective health and safety pre-departure orientations for Study Abroad program participants and other BU-sponsored international travelers, both in-person and remote.
• Providing regular updates and emergency response training for Global Programs staff, including at international sites, including annual refreshers and role-specific training.
• Serving as a subject matter expert to advise faculty and graduate student researchers and other BU travelers as needed.
• Representing Global Programs on several health and safety committees, including the…