Registrar, Management, Education Administration

Description

003545SR

School/Unit Harvard T.H. Chan School of Public Health

Department Registrar's Office

Job Function Faculty & Student Services

Location Boston

Job Type Full-time

Salary Grade 059

FLSA Status Exempt

Union 00 - Non Union, Exempt or Temporary

Term Appointment No

By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

The Harvard T.H. Chan School of Public Health is a world‑renowned institution dedicated to advancing public health through cutting‑edge research, education, and global collaboration. Our school is a special place to work because of its vibrant, mission‑driven community, interdisciplinary approach, and commitment to addressing some of the most pressing health challenges worldwide. We foster a collaborative and inclusive work environment where innovation, continuous learning, and work‑life balance are valued.

Learn more about the School's mission, objectives, and core values , our Principles of Citizenship , and about the Dean's AAA vision about our school's ongoing strategic initiatives.

Job Summary: The Registrar provides strategic, operational, and service leadership for all registrar functions at the Harvard T.H. Chan School of Public Health. The Registrar oversees academic records, registration and enrollment, course and classroom scheduling, grading, degree certification, and compliance with University, School, and external regulations. Working within a decentralized academic environment, the Registrar serves as a key connector across academic departments, central University partners, and offices within the Student Services division.

Reporting to the Associate Dean for Student Services, the Registrar is a key member of the Student Services leadership team and a critical partner to faculty, departmental administrators, and colleagues across the School and University. This role is responsible for managing a skilled and experienced team, including direct supervision of two Senior Associate Registrars and seven total professional and administrative staff, through significant transition and change;

leading the implementation and refinement of robust degree auditing infrastructures within My.Harvard; enhancing enrollment management tracking and analytics; and nurturing a student‑centered service culture that prioritizes equity, clarity, and responsiveness at every point of contact. The successful candidate will be a collaborative, systems‑oriented leader who is energized by complexity and change, committed to excellent day‑to‑day service delivery and a culture of continuous improvement.

• Team Leadership and Change Management
  • Lead, mentor, and develop a team of professionals, fostering a culture of accountability, collaboration, professional growth, and adaptability. Guide the office through significant operational and technological change, including new system implementations and evolving service delivery methods, while maintaining team morale, clarity of purpose, and high performance. Establish clear roles, responsibilities, and professional development pathways for all staff; conduct regular performance planning, goal setting, and review.
    
    Build team capacity through cross‑training and documentation, ensuring operational continuity and resilience.
• Partnership with Departmental Academic Administrators
  • Build strong, trust‑based partnerships with departmental and program‑level academic administrators who manage program‑specific academic oversight. Convene regular meetings or working groups with departmental partners to coordinate on registration, degree progress, course planning, and policy implementation. Ensure the Registrar's Office serves as a reliable, accessible, and consistent resource for students, faculty, and departmental administrators navigating registrar processes and policy questions. Participate in onboarding and…