Salon Manager
Listed on 2026-08-21
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Management
Operations Management, General Management, Client Relationship Management, Retail & Store Manager
About The Tox
The Tox is the pioneer of lymphatic body sculpting - a results-driven wellness experience that helps clients feel lighter, more confident, and cared for from the moment they walk in. Since 2019, we've grown from a single studio into a fast-scaling franchise brand with 150+ locations signed and 50+ open nationwide. Now we're bringing The Tox to Boston, and we're looking for a Studio Manager to lead it.
This is a rare opportunity to be the face of a flagship market - building a team, a client base, and a community from the ground up while representing one of the most talked-about names in wellness.
About the RoleAs Studio Manager, you own the day-to-day success of the studio. You're equal parts operator, coach, and host - making sure every client leaves feeling incredible, every team member is set up to win, and every number hits. You'll lead from the floor: hiring and developing your team, driving membership and retail sales, and creating an atmosphere that keeps clients coming back.
WhatYou'll Do
- Own studio performance: revenue, membership growth, retention, and profitability targets
- Recruit, train, schedule, and develop a team of technicians and front-desk staff
- Deliver an exceptional in-studio client experience and resolve issues with care and urgency
- Drive sales of packages, and retail through consultative, non-pushy selling
- Manage daily operations: scheduling, inventory, cleanliness, and adherence to The Tox standards and protocols
- Build local community presence through partnerships, events, and grassroots marketing
- Track and report on KPIs, and use data to coach the team and improve results
- Ensure the studio always reflects the brand - polished, warm, and on-standard
- 2+ years of management experience in boutique fitness, wellness, spa, hospitality, or retail
- A proven track record of hitting sales and/or membership goals
- Natural leader who can hire, motivate, and retain a high-performing team
- Warm, client-first personality with strong communication skills
- Mindbody online experience is key
- Highly organized and comfortable owning a P&L and daily operations
- Passion for wellness and belief in what The Tox does for clients
- Flexibility to work some evenings and weekends as the business requires
- Bonus: experience opening a new location or working within a franchise system
- Ground-floor role in a high-growth, buzzworthy wellness brand entering Boston
- Competitive base plus a performance bonus that rewards results
- Clear growth path as we scale across the region
- Complimentary and discounted treatments
- A supportive, ambitious culture that cares as much about people as performance
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