Director of Conservancy Operations Conservatory

Director of Conservancy Operations

Position Overview

The Emerald Necklace Conservancy seeks a Director of Conservancy Operations to provide hands‑on leadership and coordination of the organization's day-to-day administrative and operational functions, including facilities, finance administration, human resources coordination, vendor and contract management, security, and organizational systems.

Reporting to the President, the Director serves as a key operational partner responsible for ensuring that the Conservancy has the systems, processes, facilities, and administrative support necessary for staff to work effectively and for the organization to operate efficiently.

The Director supervises the Finance Manager and serves as the primary internal liaison to the Conservancy's outsourced controller and human resources consultant. The position does not replace these specialized external functions but is responsible for coordinating their work, ensuring appropriate follow‑through, and maintaining strong internal operational practices.

The Director also oversees the day‑to‑day care and operation of the Conservancy's offices and properties, including the James Michael Curley House and Shattuck Visitor Center, and coordinates vendors, contractors, security systems, maintenance, building access, and facilities‑related projects.

The successful candidate will be a practical and highly organized problem‑solver who can move comfortably between strategic priorities and hands‑on operational needs. This individual must demonstrate sound judgment, strong follow‑through, clear communication, and the ability to identify challenges, coordinate appropriate resources, and ensure issues are resolved effectively.

Additional Operational Responsibilities

• Oversee key organizational vendor and service contracts, ensuring appropriate scope, performance, cost effectiveness, and accountability.
• Maintain centralized systems for organizational contracts, leases, insurance documentation, policies, and other key administrative records.
• Coordinate organizational insurance matters, including renewals, certificates of insurance, claims, and related documentation, in partnership with brokers and leadership.
• Support organizational risk management and ensure operational risks are identified, communicated, and appropriately addressed.
• Develop and maintain emergency preparedness and business continuity procedures for Conservancy offices and facilities.
• Identify opportunities to improve administrative systems, streamline processes, strengthen internal controls, and increase operational efficiency.
• Monitor operational expenditures and vendor relationships to ensure resources are being used effectively.
• Partner with the President and department leaders on operational planning and implementation of organizational priorities.

Required Qualifications

• 3–5+ years of progressively responsible experience in nonprofit operations, business administration, facilities management, office management, property management, or a related field.
• Bachelor's degree in business administration, nonprofit management, operations, facilities management, or a related field or an equivalent combination of education and relevant professional experience.
• Experience coordinating multiple operational functions, preferably including facilities, finance administration, human resources administration, contracts, or vendor management.
• Experience supervising staff and/or managing the work of outside consultants, contractors, and service providers.
• Demonstrated ability to manage budgets, review financial information, monitor expenses, and work collaboratively with finance professionals.
• Experience developing, implementing, and maintaining administrative policies, procedures, and operational systems.
• Strong understanding of day‑to‑day facilities operations, including maintenance, repairs, security, vendor coordination, and issue resolution.
• Ability to assess operational and facilities‑related issues, evaluate options, prioritize needs, and exercise sound judgment.
• Strong project and time management skills with the ability to manage multiple priorities and deadlines.
• Strong written and verbal…