Senior Assistant Director, Student Accounts & Service
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-08-26
Listing for:
Northeastern University
Apprenticeship/Internship
position Listed on 2026-08-26
Job specializations:
-
Management
Job Description & How to Apply Below
Northeastern University seeks a Senior Assistant Director of Student Accounts to lead frontline service delivery and payment processing within the Enrollment Management division. The role focuses on ensuring high-quality customer experiences and conformance to service standards.
The senior director will monitor metrics, manage escalations, and collaborate across departments to craft timely communications for students and families while driving continuous improvement through data-driven insights.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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