VP, Sales Development

• Own and evolve Delinea’s multi-year global renewals strategy to protect and grow Annual Recurring Revenue
• Build, scale, and lead a high-achieving global renewals organization, including managers and team leads
• Set executive-level strategy to defend against competitive pressures and identify account expansion opportunities
• Own the customer retention forecast and its P&L implications
• Develop strategies to increase retention, reduce churn, and maintain price increases
• Provide regular retention visibility to the CRO and executive team
• Set annual uplift and pricing strategy in partnership with Finance
• Serve as executive escalation point for issues raised by Sales, Customer Success, Support, and Product
• Bridge Sales, Finance, and Customer Success and align cross-functional roadmaps around retention
• Build and govern processes, systems, and reporting infrastructure to identify churn trends early
• Communicate churn trends to executive stakeholders and drive follow-up action
• Partner with Product leadership to translate customer feedback into product and go-to-market strategy
• Report to the President and serve on the Delinea GTM Leadership Team

• Demonstrable experience building and scaling a renewals, retention, or sales development function at the VP level, ideally within a subscription/SaaS business
• Track record of leading leaders, including coaching and developing managers
• Ability to design organizational structure and delegate through multiple management layers
• Ability to prioritize across a growing global team
• Executive leadership competency and strategic partnership skills
• Strategic and analytical thinking and decision-making skills
• Experience presenting to senior leadership and/or the board
• Ability to operate in a fast-paced, dynamic, highly responsive environment
• Excellent executive communication, written and oral presentation, and organization skills
• Ability to influence cross-functionally at the executive level
• Proficiency in Salesforce
• Successful completion of a comprehensive criminal background check, education verification, and employment verification upon conditional offer

Demonstrates expertise in building and scaling global renewals strategies within a subscription/SaaS environment, with a strong focus on customer retention, churn reduction, and cross‑functional collaboration. Proven ability to lead and develop high‑performing teams while effectively communicating with executive stakeholders.

• Global Renewals Strategy
• Customer Retention Forecast
• Executive Leadership
• Salesforce Proficiency
• Cross‑Functional Collaboration

• Renewals Strategy Development
• Retention Strategy Design
• P&L Management
• Churn Analysis
• Organizational Structure Design

• Executive Communication
• Strategic Thinking
• Analytical Decision-Making
• Coaching and Development
• Influencing Skills

• Subscription Business
• SaaS
• Customer Success
• Sales Development
• Executive Escalation

• Salesforce