Director Program Management

Director Program Manager - CDMO - Boston

CDC are proud to be working with a Boston based CDMO focused on CGT, mRNA, plasmids, viral vectors and more. The company are going through an exciting transformation after new investments and leadership.

We are seeking a self-driven Director Program Management who has an in-depth understanding of the processes and systems required to manage complex programs and projects, including extensive experience with Smartsheet, along with a functional understanding of the technical aspects of cell and gene therapy programs and awareness of the business objectives.

This person will support cross-functional program execution by driving operational coordination, maintaining program management tools and documentation, and serving as a key liaison between internal teams and external clients.

• Support the planning, coordination, and execution of internal and client-facing programs
• Develop and maintain program timelines, schedules, dashboards, and risk registers with support from senior program managers
• Coordinate program materials and shared resources, escalating constraints and risks as appropriate
• Generate and maintain documentation for program scope changes and client communications
• Assist with capturing and sharing lessons learned across programs to improve operational efficiency
• Create and update presentations for team meetings, leadership reviews, and client discussions
• Serve as a Smartsheet super user for the organisation, creating, managing, and optimising complex workflows, automations, dashboards, and reporting tools
• Develop and maintain program management resources including trackers, templates, dashboards, presentation materials, and other operational tools
• Evaluate and recommend process improvements to enhance team collaboration, visibility, and efficiency
• Collaborate cross-functionally on new system evaluations, tool implementations, and training initiatives
• Maintain internal Microsoft Teams sites and external SharePoint client sites to ensure documentation is organised, current, and accessible
• Archive program documentation at the close of programs in accordance with internal procedures
• Own and maintain program management documentation including:
  Program charters, Program plans and schedules, RACI matrices, Risk registers, Business requirements, Policies and procedures, Training materials
• Ensure all documentation is accurate, complete, version-controlled, and properly stored
• Serve as the primary point of contact for assigned clients
• Coordinate and manage client meetings, teleconferences, and onsite visits
• Prepare agendas, meeting minutes, action items, and follow-up communications
• Build collaborative relationships with internal stakeholders and external partners to support successful program delivery
• Assist in training personnel on evolving program management tools and systems
• Develop training materials including slide decks, guides, and reference document
  ation

• BS degree with 7+ years relevant experience (GMP pharmaceutical, biologics, and/or cell and gene therapy field) is required
• MUST have clinical manufacturing & GMP experience
• High degree of proficiency in Smartsheet is required, including advanced skills in workflow design and implementation, template creation and management, user training and support, and reporting and analytics
• Strong communication, problem solving, planning, and project management skills
• Ability to support more than one project of a reasonable size simultaneously