Sales Manager

Company Name

ARS-Rescue Rooter

Pay: $100,000–$120,000 per year, based on experience and interview
Schedule: Full-time; includes evenings and weekends
Location: Stoughton, MA, with regular travel throughout the Boston market
Work Setting: Office, field, and retail partner locations

American Residential Services (ARS), the nation’s largest provider of residential heating, cooling, plumbing, and electrical services, is seeking an experienced Sales Manager to support our in-home sales team and oversee our Retail Alliance Lead Generation Program throughout the greater Boston market.

Working alongside the branch Sales Manager, this position will provide leadership and oversight of the sales department, including primary management coverage during the Sales Manager’s scheduled days off. This leader will assist with interviewing and candidate selection, hiring, onboarding, training, coaching, and performance management for in-home sales representatives.

The Sales Manager will also oversee the performance of our retail alliance partnerships and lead generation program. This includes hiring, training, coaching, and managing retail lead generators, maintaining relationships with retail store leadership, and using KPIs and performance data to maximize staffing, store presence, lead volume, conversion, and overall results.

This position reports to the branch General Manager and works closely with the branch Sales Manager to ensure consistent leadership across the in-home sales and retail lead generation teams.

• Year-round, stable work
• Competitive salary with bonus opportunities based on team performance
• Company vehicle, gas card, and maintenance plan
• Paid training and ongoing professional development
• Medical insurance plans available after 31 days, with plans starting as low as $5 per week
• Dental and vision insurance
• Health Savings Account (HSA) or Flexible Spending Account (FSA)
• 401(k) with company match
• Paid time off and paid holidays
• Company-paid life insurance
• Employee discounts and career-growth opportunities with a national brand

• Work alongside the branch Sales Manager to support the performance and day-to-day operation of the in-home sales department
• Provide primary management coverage and oversee sales operations during the branch Sales Manager’s scheduled days off
• Assist with interviewing, candidate selection, hiring, and onboarding of in-home sales representatives
• Train, coach, and develop sales representatives based on individual and team needs
• Conduct sales meetings, individual coaching sessions, ride-alongs, and performance reviews
• Monitor sales results, appointment conversion, close rates, average ticket, revenue, and other key performance indicators
• Identify performance gaps and create coaching plans to improve individual and team results
• Reinforce the company’s sales process, customer service expectations, and ethical sales practices
• Help manage daily appointment coverage, scheduling needs, and lead distribution
• Address employee, customer, and operational concerns when serving as the acting sales leader
• Maintain clear communication with the General Manager and branch Sales Manager regarding performance, staffing, and follow-up needs

• Oversee the performance and day-to-day operation of the Retail Alliance Lead Generation Program throughout the Boston market
• Recruit, hire, onboard, train, schedule, coach, and develop a team of retail lead generators
• Establish clear expectations for productivity, professionalism, attendance, customer engagement, and lead quality
• Spend time inside retail partner stores providing hands‑on coaching and performance support
• Observe employee interactions and provide…