Admissions Manager - Mattapan Residential; Casual

Mission Statement

The mission of the Boston Public Health Commission (BPHC) is to work in partnership with communities to protect and promote the health and well-being of all Boston residents, especially those impacted by racism and systemic inequities. The BPHC sets an expectation that all staff and leadership commit, individually and as part of the BPHC team, to hold ourselves accountable to establishing a culture of anti-racism and advance racial equity and justice through each of our bureaus, programs, and offices.

Transitions is a short-term, residential Transitional Support Services (TSS) program serving adults of all genders living with alcohol and/or substance use disorders and is funded and licensed by the Bureau of Substance Addiction Services (BSAS), Department of Public Health (DPH). The program is located in Boston, Massachusetts and has the capacity to serve up to 65 individuals.

Entre Familia is a 6-to-12-month residential substance use treatment program that provides bilingual/bicultural, gender-specific, substance use disorder treatment to pregnant and postpartum women and their children. The program serves pregnant and postpartum women and their children has the capacity to serve up to 19 women and 26 children.

• Utilize and accept harm reduction principles and practices at all levels of care
• That emphasize meeting individuals “where they are at” while providing services with a non-judgmental framework
• Maintains appropriate and safe boundaries with clients and the workplace
• Have a sense of community at the workplace while maintaining excellent reliability and dependability
• Ability to function in an effective, efficient, and amicable manner with persons of varying and diverse ages, economic, ethnic, racial, religious, etc. backgrounds to meet the needs of the clients and program
• Demonstrate an ability to work independently while responding to constructive feedback

• Responsible for the design, implementation, and oversight of all services at Transitions TSS Program and Mattapan Recovery Services Campus as it relates to Admissions, including, but not limited to, planning and development, programmatic policies and procedures, and documentation.
• Strong commitment to the BPHC mission and Recovery Services Bureau (RSB) shared philosophy of substance use disorders and treatment models.
• Assists the Program Director in the implementation of systems to ensure program’s compliance with state licensing and federal regulations, and all reporting requirements and evaluation.
• Lead the Admissions Team to develop, plan, evaluate and report on goals, objectives and outcomes for the program.
• Works in a confidential capacity with director(s) and meets regularly with supervisor regarding all aspects of program admissions, including but not limited to matters pertaining to program staff and other confidential matters.
• Oversees and coordinates all referrals, screenings, admissions, intakes, discharges, tracking, and pre-billing of clients of residential programming.
• Collaborates with director(s) to engage in Quality Assurance and Improvement projects, develop and implement admissions and discharge policies and procedures.
• Participates in On Call rotation by phone as scheduled
• Supports Director(s) in all Infectious Disease related protocols and procedures as mandated by the city and state at residential programming with staff, residents, vendors, providers, and family members.
• Engages in trauma informed milieu management. Anticipates potential conflict situations and intervenes to deescalate conflict before, during and after crises

• Responsible for the hiring,…