Office Manager

Elliott Physical Therapy Clinic Office Manager

At Elliott Physical Therapy, we believe in investing in YOU. We are dedicated to providing you with mentorship, cutting edge resources and opportunities that empower you to reach your full potential. With flexible hours, competitive benefits, and a culture that celebrates both professional and personal growth, we're more than just an employer—we're your partner in success. Take on a role that grows with you, join us today!

We are a FAMILY owned physical therapy company with nine clinic locations. Celebrating over 10 years in business, we are proud to lead the way in delivering exceptional patient care, advocating for the physical therapy profession, and continuously building outstanding teams of talented professionals. We're deeply rooted in our communities, and we're passionate about supporting education, giving back, and uplifting local businesses.

Oversees all administrative operations in the Elliott Physical Therapy Dorchester clinic. Leads a team of Patient Care Coordinators (PCCs) and collaborates with the Clinical Manager to produce an outstanding patient experience and productive clinic.

Manages and organizes office operations and procedures including but not limited to bookkeeping, payroll, information management, electronic health record management, supplies, staffing

Orders and maintains office supplies and inventory

Analyzes and maximizes office productivity by establishing, modifying, implementing and monitoring systems and procedures to enhance timely and efficient workflow

Prepares reports and correspondence as needed

Assists with general clerical/administrative duties as needed including but not limited to answering phones, filing, preparing correspondence and memoranda, faxing, copying, and mailing

Leads a team of PCCs to reach clinic goals and expectations

Works with PCCs to assure clinic collection goals are met on a weekly basis

Manages clinic deposit log. Ensures logs are balanced on a daily basis

Works with the Authorization & Verification team to ensure all patients are authorized and verified for visits

Works with Clinical Manager to ensure the collaboration and teamwork of all staff to run a successful clinic

Attends weekly OM/CM meetings to identify issues and create action steps to resolve problems

Collaborates with the billing office to coordinate monthly patient statements

Attends monthly Office Manager meetings

Attends weekly meetings with the Administrative Director

Hires, trains, supervises, motivates, and develops administrative staff; manage schedules and workflow

Provides day-to-day guidance and oversight of subordinates; actively works to promote and recognize performance.

Develops systems to improve front desk workflow to meet company standards

Represents Elliott Physical Therapy within our community and understands the importance of community involvement

Shares clinic cleanliness duties with the Clinic Manager and appropriately delegates to staff

Performs other related duties as assigned by management

A minimum of 40 hours per week is required to physically be in the clinic

Directly supervises PCC staff within one clinic.

Holds quarterly and annual reviews with staff.

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Commitment to excellence and high standards

Excellent written and oral communication skills

Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.

Ability to work independently and as a member…