Community Service

Community Service & Civic Engagement (CSCE) is a part of Education Innovation in the Office of the Chancellor and plays an integral role in meaningfully engaging students and staff with communities in Boston and beyond. For students, community engagement offers critical experiential learning opportunities thatallow them to understand and have impact in the world. This teamoversees a robust suite of community engagement programs and offerstrainings, reflections, and consultations.

With an asset-based lensto community engagement and a commitment to strong reciprocalcommunity partnerships, CSCE facilitates meaningful experiences for students, staff, and community partners.

The Operations Manager leads the operational infrastructure that enables CSCE to advance its mission s position develops and implements the operational, logistical, and administrative systems that drive program delivery across the fullteam. The Operations Manager directs logistics for CSCE programs and events, establishes and optimizes office systems, stewardsprogram budgets, and serves as the strategic operational resource for the team. This role reports to the Director of CSCE and partners collaboratively with all CSCE staff to build awell-functioning, efficient, and mission-aligned office.

• Direct operational logistics for CSCE-wide events and programs,including travel arrangements, room reservations, catering, supply procurement, and vendor coordination.
• Serve as the lead operational architect for signature programs such as Alternative Breaks, Global Service Week, and Volunteer Fairs.
• Develop and implement replicable logistics frameworks that improve efficiency and scalability across the programportfolio

• Lead accurate and proactive tracking of CSCE program budgets in coordination with the Associate Director and Director.
• Direct purchases, reimbursements, and vendor payments in alignment with institutional policies.
• Develop and deliver regular budget reports, identify and escalate fiscal concerns, and drive grant-related financial compliance for Ameri Corps and other funded programs.

• Establish and maintain the operational systems that support theday-to-day functioning of the CSCE office, including supply management, scheduling coordination, and staff operational support.
• Develop onboarding frameworks for new staff and student workersto ensure consistent and efficient integration into team operations.

• Recruit, hire, and direct 2-3 part-time student workers who support operational and administrative functions.
• Establish clear performance expectations, provide ongoingmentorship and feedback, and invest in the professional development of student staff.

• Contribute to office-wide and division-wide committees, staff meetings, trainings, retreats, and special events.

• Bachelor's degree in business administration, higher education,or related field required
• 3-5 years of progressive experience in office management,program operations, or administrative coordination, preferably within a higher education or nonprofit setting
• Demonstrated ability to develop and implement operational systems and manage competing priorities across a dynamic team environment
• Experience with budget stewardship and financial record-keeping. Experience with grant-related financial tracking aplus
• Strong interpersonal and communication skills; ability to build collaborative relationships across a team and with external partners
• Proficiency in Microsoft Suite; experience with Salesforce,Work Day, and Concur preferred
• Demonstrated experience planning and executing large-scale events and programs

General Administration

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paidtime off, tuition assistance, wellness & life, retirement- aswell as commuting & transportation. Visit (Use the "Apply for this Job" box below). for more information.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion,color, national origin, age, sex, sexual…