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Senior Assistant Director, Student Accounts & Service

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Northeastern University
Apprenticeship/Internship position
Listed on 2026-10-06
Job specializations:
  • Management
    Education Administration
Salary/Wage Range or Industry Benchmark: 60000 - 85000 USD Yearly USD 60000.00 85000.00 YEAR
Job Description & How to Apply Below

Northeastern University seeks a Senior Assistant Director of Student Accounts to lead frontline service delivery and payment processing within the Enrollment Management division. The role focuses on ensuring high-quality customer experiences and conformance to service standards.

The senior director will monitor metrics, manage escalations, and collaborate across departments to craft timely communications for students and families while driving continuous improvement through data-driven insights.

We invite applications for the Senior Assistant Director, Student Accounts & Service position located in Boston, MA, United States.

The following role is for a Senior Assistant Director, Student Accounts & Service with Northeastern University.

Our team is growing, and we are hiring a Senior Assistant Director, Student Accounts & Service in Boston, MA, United States.

This role is for the Senior Assistant Director, Student Accounts & Service role at Northeastern University.

Position Requirements
10+ Years work experience
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