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Senior CCaaS Engineer – inContact/CXone Expert
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-03-01
Listing for:
Ascensus
Full Time
position Listed on 2026-03-01
Job specializations:
-
Manufacturing / Production
Systems Engineer
Job Description & How to Apply Below
A leading financial services company is seeking a Senior Contact Center Engineer in Boston, MA. The role requires deep expertise in NICE in Contact or CXone, focusing on the design, development, and support of advanced contact center solutions. Candidates should have at least 5 years of experience in relevant technologies, including scripting and call routing, as well as strong software engineering skills in languages like C# and Java.
This position is essential for enhancing customer engagement and offers comprehensive benefits, including medical and a 401(k) match.
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Position Requirements
10+ Years
work experience
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