Lead Operations Engineer - Public Sector

The Role

Lead Operations Engineer will apply advanced engineering and network principles, theories, concepts and technologies to solve unusually complex problems and issues at Lumen.

• SDWAN Experience
• Leads the development, evaluation and implementation of new and innovative principles, processes and applications.
• Exercises considerable latitude in decision‑making under limited consultative direction toward predetermined long‑range targets.
• Analyzes complex local and wide area network systems and/or customer network environments, including planning, designing, evaluating, selecting operating systems and protocol suites and configuring communication media with concentrators, bridges and other devices.
• Resolves difficult interoperability problems to obtain operation across all platforms.
• Configures systems to user environments.
• Supports acquisition and implementation of hardware and software as well as subcontractor services.
• Regarded as subject matter expert in applied research, development, and design of new products.
• Acts as primary consultant to leadership detailing the technical requirements and specifications necessary to obtain solutions.
• May act as a technical project leader or provide work leadership for lower level employees.
• Excludes those with full supervisory responsibilities.
• Requires limited direction and guidance with most tasks.
• GSA Clearance eligibility.

• Bachelor's degree with 8+ years of experience or commensurate work skills experience.
• Solid interpersonal skills and a demonstrated ability to work collaboratively with a team.
• Must maintain the ability to self‑manage assigned job role responsibilities to achieve desired performance results.
• Candidate must possess solid written and verbal communication skills. Demonstrates prior experience interacting with customers.
• Candidate demonstrates experience in the use of personal computers, including Microsoft Word, Excel, and Outlook.
• Proficiency with presentations to technical and non‑technical audiences; must be able to translate technical terms and concepts to non‑technical entities.
• Ability to effectively prioritize and execute multiple tasks in a rapidly changing work environment.
• Flexible work hours scheduled around 3:00 pm–11:30 pm (Monday‑Friday) and on‑call accessibility on rotation.

• Master’s degree with 6+ years of experience.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$105,786 – $141,047 in these states: AL AR AZ FL GA IA  KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$111,074 – $148,099 in these states: CO HI MI MN NC NH NV OR RI

$116,364 – $155,152 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.

This job also provides opportunities to discuss bonus structures, including short‑term incentives, long‑term incentives and sales compensation.

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (). Job‑related concerns identified during the background screening may disqualify you from the new position or your current role.

Background results will be evaluated on a case‑by‑case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual…