Account Supervisor

We are seeking a driven and enthusiastic Account Supervisor to join our growing Boston agency.

The ideal candidate must be a confident team player with strong strategic skills, a lover of advertising, detail‑oriented, and collaborative.

They should thrive in an environment with limited resources, be creative in their approach, manage day‑to‑day across multiple accounts, and support new business pitches and project work as needed.

Currently all Full Contact employees work in our Boston office three days a week – Monday, Tuesday, Wednesday – and WFH on Mondays and Fridays.

• Day‑to‑day management of 3+ accounts
• Work with internal teams to manage all client deliverables from strategy to media delivery
• Proactively nurture client relationships on a daily basis
• Manage partner relationships on accounts (media, PR, etc.) where applicable
• Develop compelling, strategically‑led creative briefs or kickoff materials
• Train, develop and mentor team members: provide guidance, direction and training as needed (e.g., review status reports, strategies, traffic instructions, creative rotations, etc.)
• Become a category expert – share information with internal team and client as necessary
• Track competitive and industry activity on an ongoing basis
• Draft scopes of work and fee estimates for retained clients and project work as needed
• Keep client marketing assets named, filed, categorized and organized

• 6‑8 years of agency experience
• Financial Services category experience is a plus
• Integrated marketing experience spanning traditional and digital channels
• Proven business and advertising acumen
• Ability to work autonomously and collaboratively with internal and external teams
• Strong oral, written and presentation skills

ABOUT FULL CONTACT

Full Contact is who we are. Full Contact is what we make.

We are connectors, using every means necessary to deepen the engagement between a brand and a consumer.

We are inventors, innovating not for the sake of innovation, but for the sake of propelling our clients’ businesses forward.

We are transformers, extremely well‑versed in the art of launching and revitalizing brands.

We are people, down‑to‑earth and thoroughly enjoyable, who work with clients in a way they tell us is both rare and refreshing.

We are Full Contact.

And we think you’d love being part of Full Contact.