Senior Account Executive

Overview

must be able to work hybrid in the NYC or Boston office

We believe in Extraordinary.

At Jack Morton we create head-turning, stomach-dropping, mind-boggling, smile-inducing brand experiences for everyone. It’s the future of marketing and there’s nothing passive or predictable about it. We promise every day will be different than the previous one in a very good way.

We take care of each other, as much as we take care of business. We marvel in each other’s uniqueness and revel in what each of us brings to the human potluck that is Jack.

So if you want to help shape the future of an entire industry, welcome. If you feel work, and the people you work with, can be extraordinary, let’s chat. We’re Jack, and we can’t wait to meet you.

You are a passionate and thoughtful Senior Account Executive for our creative-idea-generating, strategic-thinking, client-problem-solving community, giving a voice for our client’s business, marketing, and overall presence. You will help the agency evangelize Jack Morton to our clients at a personal level through the quality of your thinking, presentation skills, relationship-building abilities, and passion for their brands/products and our business/vision/POV.

Most importantly you are YOU, and we would have it no other way.

• Own small projects or segments of project
• Own day-to-day client communications on assigned segments and projects
• Provide clear and concise recaps of meetings and revise as needed
• Ensure regular team meetings and manage communications between team members, ensuring all deadlines are met and provide status updates of deliverables
• Ensure clear communication to the client regarding roles and responsibilities, scope, budget, schedules and project status/action items
• Ensure PCNs are clearly communicated to client and approved
• Assist in the creative development process by coordinating activities between the Account team and Creative, Production, Strategy, etc. as well as external partner agencies

• Support aspects of new business process, as directed
• Deepen client relationships, ensuring that all client’s needs are heard, understood and addressed in a timely way
• Participate in the development of solutions that leverage agency offerings and are mutually beneficial for the client and the agency
• Work with Account team to oversee the development and delivery of client proposals
• Read relevant news and trade publications to identify market trends, competitive activity, and potential client opportunities
• Monitor and analyze competitive/trend information, share with team
• Support the development of case studies

• Support junior team members onboarding and training
• Act as point of contact for client and internal team on general questions
• Build relationships with junior-level clients

• Influencing Others:
  Asks open-minded exploratory questions. Probes deeper to draw out and address emotions. Sees the value of influencing others and states intention to do so. Carefully prepares for presenting a persuasive argument by using rational arguments, data, documentation or concrete examples.
• Sales Drive:
  Is challenged by business prospects. Thrives on success. Takes repeated action to succeed with the client (e.g., repeatedly phones, leaves messages or sends information).
• Developing Others:
  Proactively creates opportunities for others to learn and grow. Encourages others to work out answers themselves so that they really learn, rather than simply providing the answer. Asks questions, challenges thinking and uses other methods to verify understanding. Provides reasons and explanations.

• Can independently identify issues or problems and recommend solutions
• Speaks with authority and confidence
• Proficient written communication (requires little/no revision from supervisor)
• Able to present information to internal team in professional manner
• Begin to demonstrate job specific subject matter expertise
• Positive, productive relationship with client
• Understanding of client’s business and target audience
• Understanding of the agency’s role with client and agency partners

• Own entire work stream(s)…