Senior UX Strategist

The Sr. UX Strategist, Web Projects position is a senior individual contributor role on 829's Experience, Strategy & Design team. We are looking for a hybrid thinker‑doer with strong agency experience who thrives in both upstream brand strategy and downstream UX execution.

• Strategic Client Facilitation:
  Develop relationships with clients and confidently communicate strategic rationale and research behind proposed directions and recommendations to client teams.
• Project Management:
  Handle 4‑5 projects simultaneously, shifting context fluidly across domains and details.
• Upstream Business & Brand Strategy:
  Conduct qualitative and quantitative research on brand, competitors, industry leaders, users, and analytics, including competitive research, UX audits, and user behavior analysis using heatmaps and Google Analytics.
• Robust UX Research:
  Execute end‑to‑end research through interviews, workshops, surveys, user testing, and other formats, leading survey creation and review for unbiased, statistically significant data.
• Downstream UX Execution:
  Build the architectural foundation of large‑scale websites—translate insights into measurable goals, define personas, map journeys, craft sitemaps and IA, and create structural wireframes and user flows.
• UX Best Practices:
  Ensure UX protocols are followed, evolve processes and deliverables, and seize opportunities for improvement.

• Agency
  
  Experience:
  
  5+ years in an agency setting (client‑side experience considered only if substantial).
  Application of the role strongly hinges on prior agency work.
• Exceptional Presentation
  
  Skills:
  
  Advanced facilitation abilities, executive presence, and organizational prowess.
• End‑to‑End Portfolio:
  Demonstrated ability to conduct research and deliver strategic IA artifacts—personas, research narratives, user flows, sitemaps, and wireframes.
• Design Tool Mastery:
  Advanced proficiency in Figma for complex wire framing and prototyping.
• Applied AI Expertise:
  Hands‑on experience leveraging LLMs (Gemini, Claude, ChatGPT) to accelerate research, content ideation, and strategy workflows.
• Data‑Driven Mindset:
  Proven skill translating quantitative data from Google Analytics, heatmaps, and custom surveys into actionable UX recommendations.
• Project Ownership:
  Empowered decision‑making, problem‑solving, and project leadership with empathy and authority.
• Cross‑Functional Acumen:
  Understanding of waterfall and agile web development, collaboration with designers and developers, and awareness of integrated digital marketing components.

• Experience with SEO, content strategy, and writing.
• Experience with Conversion Rate Optimization (CRO) and CRO platforms.

• Remote Workplace. Option to work at our office in Boston or remotely in approved states.
• Paid Time Off. Generous vacation benefits, company holidays, and Summer Fridays.
• 401K + Match. 401K plan with 4% Safe Harbor employer match after one year.
• Life Insurance Benefit. No‑cost coverage for family.
• Short Term Disability Benefit. Coverage for illness or injury.
• Healthcare. Competitive plans with employer coverage of 80% medical/dental and 100% vision premiums.
• Commuter Benefits. Pre‑tax funds for transportation savings.
• Continuing Education. Access to webinars, learning platforms, conference funding, and professional development resources.

$80,000 – $100,000. Compensation is based on experience, demonstrated skills, and market conditions.

829 Studios is an Equal Opportunity Employer committed to equal employment opportunities regardless of race, religion, creed, color, sex, pregnancy, sexual orientation, gender identity, national origin, disability, mental illness, age, ancestry, genetic information, military service, or any other status protected under applicable federal, state, or local laws.