Communications & Customer Advocacy Intern at Nasuni Corporation

Communications & Customer Advocacy Intern

Communications & Customer Advocacy Intern (Marketing Team)

Location: Boston Seaport (Hybrid – 3 days/week onsite)
Duration: June 1, 2026 – August 7, 2026 (10 weeks)
Compensation: Hourly paid internship

Nasuni is seeking a Communications & Customer Advocacy Intern to support our growing Communications & Customer Advocacy function during Summer 2026. This 10‑week Marketing internship offers hands‑on experience in B2B technology communications, customer storytelling, social media programming, and PR/analyst engagement.

This role is designed for a rising Senior undergraduate student or a rising second‑year Master’s student who wants real‑world exposure inside a fast‑paced SaaS organization. You will contribute to active customer advocacy initiatives, support social media execution, assist with media monitoring and reporting, and help coordinate customer engagement programs.

This is not a shadowing internship. You will own clearly defined projects, contribute to live campaigns, and gain practical execution experience in a high‑growth enterprise technology company.

This internship role operates with guided ownership.

You will:

• Execute defined work streams independently with manager oversight.
• Contribute directly to customer advocacy and communications deliverables.
• Partner cross‑functionally with Sales, Customer Success, Product Marketing, and Campaigns teams.
• Support reporting and measurement activities tied to program performance.

Impact is primarily at the team and program level, with exposure to broader company initiatives.

• Draft and support development of customer advocacy assets including case studies, testimonials, blog content, webinar materials, video briefs, and social media content.
• Maintain and update customer reference tracking systems and advocacy participation records.
• Coordinate logistics and preparation materials for Customer Advisory Boards (CABs), User Groups, and customer engagement initiatives.
• Support social media programming by researching trends, drafting posts, assisting with short‑form video content, and tracking engagement metrics.
• Conduct media and industry research to support PR and analyst relations initiatives.
• Monitor media coverage and competitive landscape; prepare summary reports for internal stakeholders.
• Support measurement and reporting of communications and advocacy performance metrics.
• Use AI‑assisted tools responsibly to enhance research, draft development, and content efficiency while validating outputs for accuracy and brand alignment.

Must‑Have Qualifications

• Rising Senior (Bachelor’s) or rising 2nd year Master’s student graduating no earlier than December 2026.
• Currently pursuing a degree in Communications, Public Relations, Marketing, Journalism, Business, or related field.
• Strong written and verbal communication skills.
• Demonstrated experience executing at least one communications, marketing, PR, or content‑related project (internship, campus leadership, freelance, or similar).
• Ability to work onsite in Boston Seaport office at least 3 days per week.
• Highly organized with strong attention to detail and ability to manage multiple deadlines.
• Comfortable working in a collaborative, cross‑functional environment.

Preferred Qualifications

• Prior internship experience in communications, marketing, PR, or related field.
• Experience drafting content for social media or digital platforms.
• Familiarity with analytics or reporting tools.
• Experience using AI tools (e.g., generative AI for drafting, research support, or summarization) with demonstrated ability to review and refine outputs critically.

Ideal Qualifications

• Experience supporting customer storytelling or case study development.
• Exposure to B2B or SaaS environments.
• Experience coordinating events, student organizations, or stakeholder programs.
• Basic familiarity with CRM or marketing platforms (e.g., Salesforce, Hub Spot).

Experience Guidelines

• 0–2 years of relevant experience (internships, academic projects, campus leadership, freelance work qualify).
• Demonstrated ownership of at least one communications‑related project from concept to completion.

Nasun…