Account Executive (Creative Agency ​/ Digital Marketing

Boston, MA (Remote, Office Access Available) | Full-Time | $70,000 – $95,000

A creative consulting agency that works with CPG, lifestyle, wellness, healthcare, hospitality, and mission-driven brands is hiring an Account Executive. The agency creates culturally fluent content and strategy for clients across digital and social channels, operating as a nimble, remote-first team with an office in downtown Boston available for optional use.

This is a hybrid account management and light social media role. The Account Executive will serve as the day-to-day client contact across the agency’s roster, running meetings, translating client goals into internal briefs, managing timelines and budgets, and keeping deliverables on track. The role also includes hands-on social media support: assisting with content calendars, writing captions, posting content, monitoring community engagement, and pulling monthly metrics.

The position touches every internal team, from creative and strategy to influencer and production.

A strong fit for someone who loves both the relationship side and the content side of agency work, stays highly organized under pressure, and is excited by the mix of client-facing communication and hands-on digital marketing. Two years of agency experience is required, and daily AI tool use is expected.

• Serving as the day-to-day client contact across a diverse roster of brands
• Running client meetings, maintaining weekly agendas, tracking action items, and ensuring deliverables are met
• Translating client goals into clear internal briefs for creative, strategy, and influencer teams
• Anticipating client needs, proactively identifying opportunities, and helping shape quarterly plans
• Maintaining timelines, budgets, and scopes across accounts
• Assisting with monthly content calendars, approvals, and posting schedules
• Uploading content, writing captions, and formatting assets for Instagram, Tik Tok, Facebook, and Pinterest
• Monitoring community engagement (comments, DMs, tags) and escalating when needed
• Pulling monthly and quarterly metrics from platform insights and preparing topline summaries
• Tracking trends and competitor activity to inform content and client recommendations
• Supporting internal workflows across creative, influencer, strategy, and production teams
• Helping launch small campaigns across organic, paid, and influencer channels

• 2-4 years of experience in account management, social media, marketing, or agency work
• 2 years of agency experience required
• Strong understanding of Instagram, Tik Tok, and basic platform analytics
• Experience writing captions, posting content, and managing social calendars
• Proven ability to manage timelines, communication threads, and multiple stakeholders
• AI proficiency required for daily use in drafting, organization, research, and workflow speed
• Exceptional communicator who is clear, calm, and client-ready
• Highly organized with a detail-oriented, solutions-first approach
• Warm, professional, and able to build trust quickly across different personalities
• Bonus: ability to build AI workflows, custom GPTs, or automations across project management tools

• Blue Cross Blue Shield PPO medical, dental, and vision insurance.
• Life insurance.
• 401(k) with maximum employer match.
• Generous PTO with flexible scheduling.
• Paid holidays.
• Generous parental leave.
• Annual learning stipend for courses, books, tools, or certifications.
• Technology stipend.
• Path to equity after 5 years.
• Remote-first with optional downtown Boston office access.